Yves Saint Laurent Operations Manager

About Yves Saint Laurent

Saint Laurent, part of the Kering Group, is a historic luxury fashion house founded in 1961 by Yves Saint Laurent. The brand pioneered the concept of luxury ready-to-wear through its revolutionary "Rive Gauche" collection and continues to define contemporary luxury under the creative direction of Anthony Vaccarello. Saint Laurent's collections encompass women's and men's ready-to-wear, accessories, jewelry, and eyewear, maintaining a position at the pinnacle of the global luxury market.

Role & Responsibilities

• Manage product flow in and out of the boutique, including aftersales processes, packaging, supply ordering, logistics, and inventory control
• Process daily shipping and receiving of products and deliveries
• Ensure correct rotation of goods in the warehouse
• Oversee daily operational effectiveness and develop strategies to optimize store operations
• Execute daily cycle counts, validate inventory accuracy, investigate discrepancies, and maintain real-time system updates
• Lead and support the back-of-house shipping function to ensure timely processing of product transfers and client orders
• Prepare and manage the annual physical inventory process
• Implement back-office initiatives and launches directed by headquarters or corporate in collaboration with the Store Director
• Conduct monthly store audits to ensure compliance with company policies and operational standards
• Ensure maintenance, store upkeep, and asset protection standards are consistently upheld
• Monitor adherence to POS systems, ERP systems, opening/closing procedures, and internal company policies
• Administer and enforce health and safety regulations
• Train and support employees on back-office tools and operational systems
• Oversee uniform distribution, vendor relationships, and facility-related services
• Support the Store Director in building, developing, and managing the operations team
• Provide sales floor support as needed, including coverage and assistance with client transactions
• Partner with management to optimize scheduling and manage operating expenses in line with budget
• Ensure consistency with Retail Excellence Guidelines across boutique presentation and operational client touchpoints
• Support aftersales programs in partnership with the Client Service Team and Global Aftersales department
• Oversee omnichannel services within the boutique to ensure seamless client experience across channels

Qualifications

• 5–7 years of experience in retail operations, including stock management, logistics, POS systems, shipping programs, inventory audits, and administrative processes
• 3+ years of experience managing and developing a team
• Strong interpersonal and leadership skills with a strategic and problem-solving mindset
• Highly organized with exceptional attention to detail
• Advanced working knowledge of Microsoft Excel
• Ability to adapt quickly to shifting priorities in a fast-paced environment
• Physical ability to frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds

Skills

Experience

5–7 years of progressive experience in retail operations, encompassing stock management, logistics coordination, POS and ERP system administration, shipping program execution, inventory audits, and back-office administrative processes. A minimum of 3 years demonstrating team leadership and staff development capabilities is required.

Education

High school diploma or equivalent; further retail, supply chain, or business administration credentials are advantageous but not mandatory.

Workplace

Compensation

The base compensation for this position ranges from USD 70,000 to USD 75,000 per annum.

Benefits

Bonus eligibility, comprehensive medical, dental, and vision coverage, short and long-term disability insurance, various paid time off programs, employee discount and perks, and a retirement plan with employer contributions.

Culture

Saint Laurent embodies a distinctive heritage of creative rebellion and refined elegance, blending avant-garde design with timeless luxury. The brand cultivates a dynamic workplace where excellence in execution meets artistic vision, fostering an inclusive environment where diverse perspectives strengthen operational and creative outcomes. The workplace encourages adaptability and forward-thinking within a structured, quality-driven culture that respects both heritage and innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.