Yves Saint Laurent Operations Manager

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

Role & Responsibilities

• Manage product flow within and outside the boutique, including post-sale processes, packaging, supply requests, logistics, and inventory controls
• Administer daily shipments, product receipts, and deliveries
• Ensure proper merchandise rotation within the warehouse and sales floor
• Supervise daily operational efficiency and develop strategies to optimize store operations
• Oversee and execute daily cycle counts, validate inventory accuracy, investigate discrepancies, and ensure real-time system updates
• Lead and support Back of House shipping operations to ensure timely processing of product transfers and customer orders
• Prepare and manage the annual Physical Inventory process
• Implement back office initiatives and launches defined by headquarters in collaboration with the Store Director
• Conduct monthly store audits to ensure compliance with company policies and operational standards
• Guarantee consistent adherence to store maintenance, asset protection, and facility conservation standards
• Supervise proper use of POS systems, ERP systems, opening and closing procedures, and internal company policies
• Administer and enforce health and safety regulations
• Train and support team members on back office tools and operational systems
• Oversee uniform distribution, supplier relationships, and facility-related services (cleaning, maintenance)
• Support the Store Director in building, developing, and managing the operations team
• Provide sales floor support when needed, including shift coverage and customer transaction assistance
• Collaborate with management to optimize scheduling and manage operating expenses (Opex) within budget parameters
• Ensure consistency with Retail Excellence Guidelines, including boutique presentation and customer-facing operational touchpoints
• Support post-sale programs in coordination with the Customer Service Team and Global Aftersales department
• Supervise OMNI services within the boutique to ensure seamless and consistent customer experience across all channels
• Perform additional responsibilities as assigned by management

Qualifications

• 5 to 7 years of retail operations experience, including inventory management, logistics, POS systems, shipping programs, inventory audits, and administrative processes
• More than 3 years of experience managing and developing teams
• Strong interpersonal and leadership skills with a strategic, problem-solving mindset
• Exceptional organizational abilities and meticulous attention to detail
• Advanced proficiency in Microsoft Excel
• Ability to rapidly adapt to shifting priorities in a dynamic, fast-paced environment
• Physical capacity to frequently lift or move items up to 10 kg and occasionally up to 25 kg

Skills

Experience

5 to 7 years of retail operations experience, including inventory management, logistics, POS systems, shipping programs, and inventory audits. Minimum 3 years of demonstrated team management and development experience.

Education

Not specified

Workplace

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.