Yves Saint Laurent Multisite Store Administrator

Overview

Saint Laurent is a leading luxury fashion house within the Kering group, renowned for its modern, couture‑inspired ready‑to‑wear and accessories. The maison combines rigorous standards of craftsmanship and service with a bold, contemporary aesthetic, offering employees exposure to high‑end retail operations across flagship locations.

Role & Responsibilities

• Manage end‑to‑end client after‑sales processes, including ticket resolution, product repairs, aftercare and AX data entries to ensure best‑in‑class service.
• Oversee merchandise flow across multiple sites: shipments, transfers, stock borrowing coordination with personal shopping teams, and support during stock takes.
• Perform store administrative functions and end‑of‑day reconciliations (specifically for Harrods and Selfridges) and liaise with Store Management, Buying and Visual Merchandising on ad‑hoc requirements.
• Coordinate onboarding logistics for new joiners at department store concessions, schedule inductions and maintain compliance and procedural follow‑ups.
• Maintain uniform programme and inventories: consolidate bi‑annual staff requirements, place orders, receive and distribute uniforms.
• Control stationery and supplies through quarterly inventory reviews, order confirmation with Operations Manager and distribution management.
• Manage store driver schedules and special delivery requests to meet operational demands.

Qualifications

• 6–8 years of proven experience in retail or back‑office retail operations.
• High attention to detail with strong organisational and priority‑management capabilities.
• Excellent interpersonal skills; ability to build effective relationships with clients, store teams and cross‑functional stakeholders.
• Adaptable, responsive and collaborative team player.
• Proficient in Microsoft Word and Excel; experience recording transactions in AX (Microsoft Dynamics) or equivalent retail ERP systems.
• Demonstrable product and fashion sensitivity.

Skills

Experience

A minimum of six to eight years’ experience in a retail environment or retail back‑office function, with hands‑on exposure to stock control, client after‑sales and store administration across multiple sites.

Education

High school diploma or equivalent required; bachelor’s degree in business, retail management, hospitality or a related discipline preferred.

Workplace

Culture

Saint Laurent cultivates a high‑performance, design‑led workplace where attention to detail and exemplary client service are paramount. As part of the Kering group, the maison emphasises creativity, professional development and diversity across its global retail network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.