- Location
- Paris Île-de-France France
- Employment
- Internship
- Seniority
- Intern
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 4, 2026
About Yves Saint Laurent
Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.
The E-Commerce Operations Coordinator Intern supports global e-commerce operations, including omnichannel orders, B2B flows, pre-orders, returns and product information in the PIM. The role also coordinates communications and operational issue resolution, and contributes to project benchmarks, testing and process optimization. The internship is due to begin in March 2027 in Paris.
Role & Responsibilities
- Manage the omnichannel order backlog, ensuring processing times are met and tracking and resolving issues.
- Monitor B2B flows to ensure dispatch, delivery and receipt deadlines are met.
- Manage customer pre-orders by tracking B2B deliveries that affect them, informing Customer Service of delays and improving activity-monitoring processes.
- Coordinate the resolution of issues with IT teams.
- Process customer returns in accordance with established procedures and respond to Customer Service requests.
- Manage and enrich product information in the PIM to ensure collections launch on schedule.
- Coordinate communications to internal and external teams, including Customer Service, warehouses and Supply Chain, on information relating to the role’s scope.
- Contribute to benchmarks for upcoming projects and participate in ongoing projects across design, testing and hypercare phases.
- Collaborate with teams to identify needs and non-value-added tasks, and propose automation and optimization solutions.
Qualifications
- University, engineering school or business school education in Supply Chain or E-Business (Bac +4 / Bac +5).
- Ideally, initial experience in e-commerce or supply chain.
- Interest in the luxury sector.
- Fluent English is essential.
- Strong interpersonal skills, both written and verbal.
- Very good command of Microsoft Office: Excel, Word and PowerPoint.
- Organized, autonomous, proactive, dynamic and rigorous.
Skills
Experience
Ideally, initial experience in e-commerce or supply chain.
Education
University, engineering school or business school education in Supply Chain or E-Business (Bac +4 / Bac +5).
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Culture
Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-Commerce Operations Intern», «Digital Operations Intern», «Online Business Operations Intern», «E-Commerce Operations Assistant Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.