Yves Saint Laurent Customer Service Specialist

Employment Full-time
Seniority Mid-Level
Posted Nov 6, 2025

Join Saint Laurent in Paris as a Customer Service Specialist. Oversee supply chain operations and ensure client satisfaction in this dynamic role.

Overview

Saint Laurent, a revered name in the luxury fashion industry, is part of the prestigious Kering Group. Renowned for its iconic designs and innovative spirit, Saint Laurent offers a dynamic and inspiring work environment where creativity and excellence are at the forefront. As a member of the Kering Group, Saint Laurent employees benefit from a rich network of resources and opportunities for professional growth.

Role & Responsibilities

  • Oversee and facilitate the supply chain operations, ensuring efficient receipt, storage, and distribution of products.
  • Coordinate with warehousing teams to optimize distribution processes and enhance client satisfaction.
  • Manage order management processes, including resource planning and logistics.
  • Ensure high standards of packaging, loading, and shipping to meet customer expectations.

Qualifications

  • Proven experience in logistics or supply chain management within the luxury fashion industry.
  • Strong understanding of logistics and distribution processes.

Skills

Excellent organizational and coordination skills. Proficiency in logistics software and tools. Strong communication and interpersonal skills.

Experience

A minimum of 3 years of experience in logistics or supply chain management, preferably in the luxury fashion sector.

Education

Bachelor's degree in Supply Chain Management, Logistics, or a related field.

Workplace

This position is based in Paris, Île-de-France, France. Cerulean lists 3.323 open roles in Paris, including 64 posted recently. The broader Île-de-France area accounts for 3.740 active listings on Cerulean, 97 of which are new. In France as a whole, Cerulean currently features 4.294 open positions, with 122 posted this week.

Benefits

Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and exclusive access to company events and discounts.

Culture

Saint Laurent fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy. The company values diversity and inclusivity, creating a collaborative and supportive work environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.