Yves Saint Laurent Club VIC Coordinator
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 22, 2026
About Yves Saint Laurent
Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.
Saint Laurent seeks Club VIC Coordinator in Paris to develop training, manage data and coordinate VIC Ambassador community for luxury client loyalty program.
Role & Responsibilities
- Develop and structure VIC-specific training content, including guidelines, toolkits, e-learning modules and best-practice materials in collaboration with Retail Excellence and Client Engagement teams
- Deploy training sessions to VIC Ambassadors and retail teams, ensuring correct understanding and adoption of VIC standards and behaviors
- Collect, organize and analyze VIC data, including client profiles, engagement levels, activation rates and boutique performance
- Produce regular reports and dashboards to monitor VIC KPIs and support decision-making at HQ and regional levels
- Identify insights and opportunities to optimize the VIC journey and propose quick-win initiatives based on data analysis
- Coordinate and animate the VIC Ambassador community, ensuring alignment, communication flow and sharing of best practices across markets
- Support execution of VIC initiatives, including local activations, client attentions and boutique-level actions
- Ensure consistency and quality of VIC standards across all touchpoints, both online and offline
- Contribute to continuous improvement by benchmarking industry best practices and supporting evolution of the VIC program
Qualifications
- Graduate from a business school with strong interest in client experience, retail excellence or CRM
- Strong analytical mindset with ability to work with data, KPIs and reporting tools
- Excellent communication and presentation skills with ability to create clear and engaging training materials
- Organized, structured approach with ability to manage multiple projects simultaneously
- Comfortable working with retail teams and animating a community with energy and clarity
- Proactive, solution-oriented mindset and eagerness to learn in a fast-paced environment
Skills
Experience
1 to 3 years of professional experience, ideally in retail, client engagement, or loyalty program management.
Education
Graduate degree from a recognized business school.
Workplace
The successful candidate will be located in Paris, Île-de-France, France.
Culture
Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «VIC Program Manager», «Client Loyalty Coordinator», «Retail Excellence Coordinator», «VIC Ambassador Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.