Yves Saint Laurent Client Advisor
Join Saint Laurent in Venice, Italy as a Client Advisor. Contribute to sales, deliver exceptional client service, and uphold the brand's luxury standards.
Overview
Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became renowned for pioneering the luxury prêt-à-porter movement with its 'Rive Gauche' collection in 1966. This innovation marked a pivotal moment in fashion history, blending youthfulness with freedom. As part of the Kering Group since 1999, and under the creative leadership of Anthony Vaccarello since 2016, Saint Laurent continues to lead the luxury sector with its exquisite collections, including ready-to-wear, shoes, handbags, and accessories.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, placing them at the forefront, identifying their needs, and anticipating future requests.
- Develop and maintain a strong client portfolio to ensure proactive and sustained business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
- Foster transparent and genuine relationships with clients, establishing unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize all available tools to optimize business opportunities.
- Support both front and back-of-house teams, contributing to team achievements and fostering a strong team spirit.
- Adhere to and follow all company policies and operational procedures.
Qualifications
- Preferred experience in high-quality service environments, such as fashion and accessory retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an ability to create personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
- Strong team spirit to achieve common goals.
- Comfortable with using tools and applications, with a quick learning ability for new technologies.
- Motivated to work in a fast-paced environment, capable of multitasking and prioritizing.
- Proactive, enthusiastic, and possessing a problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Ability to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in high-quality service environments, such as fashion and accessory retail, customer service, or luxury hospitality.
Workplace
This position is based in Venice, Veneto, Italy. Cerulean lists 41 open roles in Venice, including 1 posted recently. The broader Veneto area accounts for 230 active listings on Cerulean, 4 of which are new. In Italy as a whole, Cerulean currently features 1.295 open positions, with 27 posted this week.
Benefits
Saint Laurent offers a dynamic work environment within a leading luxury fashion house, providing opportunities for professional growth and development.
Culture
Saint Laurent fosters a culture that values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. This inclusive environment encourages individual and collective talent expression and enhances adaptability in a changing world.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.