Yves Saint Laurent Client Advisor

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

Role & Responsibilities

• Provide outstanding client and after-sales service to all visitors and clients.
• Connect and reconnect with clients, place them at the center of the relationship, identify their needs and anticipate future requests.
• Develop a robust client portfolio to generate proactive, growing business.
• Exceed individual sales and KPI goals through a business-minded, entrepreneurial approach.
• Create personalized, versatile and timeless silhouettes for clients, demonstrating a passion for fashion culture.
• Build genuine, transparent connections with clients.
• Communicate professionally and sincerely with clients and colleagues.
• Use available tools effectively to optimize business opportunities.
• Proactively support and collaborate with front- and back-of-house teams, contributing to their achievements and overall team spirit.
• Uphold company policies and operational procedures.
• Contribute to store sales and key-indicator achievement; deliver a memorable, sophisticated experience to external and internal clients; and support the management team and colleagues while upholding Maison values, image and standards.

Qualifications

• Preferred experience in a client-facing role delivering high-quality service, such as fashion and accessories retail, customer service or luxury hospitality.
• Passion for fashion culture and creating personalized looks.
• Business mindset and entrepreneurial spirit.
• Strong team spirit and commitment to common goals.
• Comfort using tools and applications, with the ability to adapt quickly to new technology.
• Motivation to work in a fast-paced environment; ability to multitask and prioritize; open-mindedness and creativity.
• Proactive, passionate and solution-oriented approach.
• Excellent written, oral and listening skills in English and the local language; additional languages preferred.
• Ability to embrace change as an opportunity to grow and develop.

Skills

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.