Yves Saint Laurent Client Advisor
Saint Laurent seeks a Client Advisor in Short Hills, USA — deliver exceptional luxury client service, build client portfolios and exceed sales KPIs.
Overview
Saint Laurent is an iconic French luxury fashion house and a member of the Kering group, renowned for its modern, Parisian aesthetic and rigorous approach to craftsmanship. Under contemporary creative leadership, the Maison produces women’s and men’s ready-to-wear, leather goods, shoes and accessories, and operates globally through flagship stores and boutiques that emphasize refined client service.
Role & Responsibilities
- Deliver a consistently exceptional, sophisticated in-store and after-sales experience to all clients and visitors.
- Actively connect, reconnect and build trust with clients; identify needs, anticipate requests and cultivate a robust client portfolio.
- Drive personal sales and contribute to store KPIs through a business-minded, entrepreneurial approach.
- Create personalized, versatile and stylish looks for clients that reflect the Maison’s aesthetic.
- Use available digital and in-store tools to identify and optimise commercial opportunities.
- Collaborate proactively with front- and back-of-house teams to support collective targets and store performance.
- Communicate professionally and transparently with clients and colleagues while upholding brand standards and operational procedures.
Qualifications
- Previous experience in client-facing roles—preferably luxury fashion or accessories retail, customer service, or high-end hospitality.
- Demonstrable passion for fashion, styling and creating tailored client looks.
- Business-oriented mindset with an entrepreneurial spirit and a track record (or appetite) for meeting sales targets.
- Strong team orientation, adaptability and the ability to work in a fast-paced retail environment.
- Comfortable using digital tools and point-of-sale applications; quick to adopt new technology.
- Proactive, solution-focused attitude with excellent verbal, written and listening skills in English.
Skills
Experience
Preferred: prior experience in luxury retail, fashion accessories or luxury hospitality delivering high-touch client service and achieving individual sales targets.
Education
High school diploma or equivalent; vocational training or certifications in retail, sales or fashion preferred.
Workplace
The successful candidate will be located in Short Hills, New Jersey, USA, with easy access to New York. 16 luxury roles are listed in Short Hills on Cerulean, 1 posted in the last 48 hours. Across the New Jersey region, Cerulean lists 116 open positions — 4 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Culture
Saint Laurent’s workplace culture blends Parisian elegance with a performance-driven retail ethos. The Maison values creativity, personal initiative and high standards of client service, while promoting diversity and inclusion as central to its global teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.