Yves Saint Laurent Client Advisor

About Yves Saint Laurent

Saint Laurent is an iconic Parisian maison renowned for its modern luxury ready-to-wear, leather goods, shoes and accessories. Part of the Kering Group, the house combines rigorous craftsmanship and contemporary creative direction with a high-performance retail and clienteling culture. As an employer, Saint Laurent expects exacting standards of presentation, client service and commercial acumen in a refined luxury environment.

Role & Responsibilities

• Deliver outstanding client service and high-quality after-sales care to all visitors and clients.
• Establish and sustain meaningful client relationships by identifying needs, anticipating future requests and reconnecting proactively.
• Build and cultivate a robust client portfolio to generate repeat business and long-term loyalty.
• Drive individual sales performance and exceed KPI targets through a business-minded, entrepreneurial approach.
• Create personalized, versatile and timeless looks for clients that reflect the house aesthetic.
• Communicate with transparency and sincerity to create an authentic, memorable client experience.
• Use all available tools and systems effectively to optimise business opportunities and client follow-up.
• Collaborate proactively with front- and back-of-house colleagues to support team objectives and store performance.
• Comply with company policies, operational procedures and brand standards at all times.

Qualifications

• Preferred experience providing high-quality service in client-facing roles within fashion & accessory retail, customer service or luxury hospitality.
• Demonstrable passion for fashion and ability to create personalised looks aligned to the brand.
• Commercial mindset with entrepreneurial spirit and a target-driven orientation.
• Strong team spirit and collaborative attitude to achieve shared objectives.
• Comfortable using digital tools and retail applications; quick to adapt to new technology.
• Ability to multitask and prioritise in a fast-paced retail environment; creative and open-minded.
• Proactive, resilient and solution-focused with a professional demeanour.
• Excellent written, oral and listening skills in English and the local language (Korean); additional languages are a plus.

Skills

Experience

Preferred background in high-quality, client-facing roles such as fashion and accessory retail, luxury hospitality or customer service, with demonstrable success in sales and client portfolio management.

Workplace

Culture

Saint Laurent cultivates a bold, creative and commercially driven workplace where refinement, discretion and impeccable client service are prized. Retail teams operate with high standards of presentation and performance within a collaborative store environment that values initiative and professional development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.