Yves Saint Laurent Client Advisor
Saint Laurent seeks a Client Advisor in Palm Beach to deliver luxury client service, cultivate a client portfolio and drive boutique sales.
Overview
Saint Laurent is an iconic Parisian couture house and global luxury brand, renowned for modern, seductive ready-to-wear and accessories. Part of the Kering Group, the Maison operates a network of flagship stores and boutiques worldwide and emphasises refined client service, craftsmanship and a high-fashion retail experience.
Role & Responsibilities
- Deliver exceptional in-store client service and high-quality after-sales support, ensuring a discreet and memorable luxury experience.
- Drive individual sales and key performance indicators through proactive clienteling, prospecting and portfolio cultivation.
- Identify client needs and translate them into personalised product recommendations and timeless styling solutions.
- Manage and grow a loyal client portfolio by nurturing relationships, scheduling follow-ups and anticipating future requests.
- Utilise store tools and applications (CRM, POS and appointment platforms) to optimise business opportunities and record client interactions.
- Collaborate with front- and back-of-house teams to support store operations, visual standards and a cohesive team performance.
- Communicate professionally and transparently with clients and colleagues, upholding Maison standards and operational procedures.
- Adhere to all company policies and contribute positively to store atmosphere and brand image.
Qualifications
- Proven client-facing experience in fashion, accessories retail, luxury hospitality or high-end customer service (preferred).
- Demonstrable passion for fashion and ability to create personalised looks and styling choices.
- Business-minded, entrepreneurial approach with a focus on sales and KPI achievement.
- Strong team spirit and commitment to shared targets and store success.
- Comfortable with digital tools and quick to adopt new retail technologies and CRM systems.
- Ability to multitask and prioritise in a fast-paced boutique environment; creative and open-minded.
- Proactive attitude with strong problem-solving capabilities.
- Excellent written, oral and listening skills in English; additional languages are an advantage.
Skills
Experience
Preferred: 2+ years of client-facing experience in luxury retail, fashion or luxury hospitality, with a proven track record of building client relationships and meeting sales targets.
Education
High school diploma or equivalent; vocational training or certifications in fashion, retail or customer service are a plus.
Workplace
This position is based in Palm Beach, Florida, USA, within easy reach of Miami. Cerulean lists 14 open roles in Palm Beach. The broader Florida area accounts for 293 active listings on Cerulean, 7 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Culture
Saint Laurent promotes a high-performance, client-centric retail culture rooted in Parisian creativity and modern luxury. The Maison values professionalism, craftsmanship and collaboration, and as part of Kering maintains a commitment to diversity, inclusion and equal opportunity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.