Yves Saint Laurent Client Advisor

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

Role & Responsibilities

• Contribute to store sales and key performance indicator (KPI) achievement.
• Provide a distinctive, memorable, sophisticated and lasting experience to external and internal clients.
• Support the management team and colleagues while upholding the Maison’s values, image and standards.
• Provide outstanding client and after-sales service to all visitors and clients.
• Connect and reconnect with clients, place them at the center of the interaction, identify their needs and anticipate future requests.
• Build a robust client portfolio to secure proactive, growing business.
• Exceed individual sales and KPI goals through a business-minded, entrepreneurial approach.
• Create personalized, versatile and timeless looks for clients while demonstrating a passion for fashion culture.
• Engage with clients transparently and genuinely, creating a unique connection.
• Communicate professionally and sincerely with clients and colleagues.
• Use available tools effectively to optimize business opportunities.
• Proactively support and collaborate with front- and back-of-house teams, their achievements and overall team spirit.
• Uphold and follow all company policies and operational procedures.

Qualifications

• Preferred experience providing high-quality service in a client-facing role, such as fashion and accessory retail, customer service or luxury hospitality.
• Passion for fashion culture and creating personalized looks.
• Business mindset and entrepreneurial spirit.
• Strong team spirit and ability to achieve shared goals.
• Comfort using tools and applications, with the ability to adapt quickly to new technology.
• Motivated to work in a fast-paced environment; able to multitask and prioritize; open-minded and driven by creativity.
• Proactive, passionate and solution-oriented.
• Excellent written, oral and listening skills in English and the local language; additional languages preferred.
• Ability to embrace change as an opportunity to grow and develop.

Skills

Experience

Preferred experience in a client-facing service role, including fashion and accessory retail, customer service or luxury hospitality.

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.