Yves Saint Laurent Client Advisor
Join Saint Laurent in Orlando as a Client Advisor. Contribute to store sales, deliver exceptional client service, and uphold the brand's luxury standards. Located in the United States.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for introducing the concept of luxury prêt-à-porter, the brand continues to redefine fashion under the creative direction of Anthony Vaccarello. As part of Kering, a global luxury group, Saint Laurent offers unparalleled opportunities for growth and innovation within the luxury sector.
Role & Responsibilities
- Provide exceptional client and after-sale service to all visitors and clients.
- Engage passionately with clients, placing them at the center of the experience, identifying their needs, and anticipating future requests.
- Cultivate a strong client portfolio to ensure proactive and sustainable business growth.
- Exceed individual sales and KPI targets with a business-oriented and entrepreneurial mindset.
- Create personalized, versatile, and timeless fashion silhouettes for clients, demonstrating a passion for fashion culture.
- Foster transparent and genuine client relationships, establishing unique connections.
- Communicate professionally and sincerely with clients and colleagues.
- Utilize all available tools to optimize business opportunities.
- Collaborate proactively with front and back-of-house teams to enhance team spirit and achievements.
- Adhere to all company policies and operational procedures.
Qualifications
- Experience in high-quality service roles, preferably in fashion & accessory retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset with an entrepreneurial spirit.
- Strong team spirit to achieve common goals.
- Comfortable with technology and quick to adapt to new tools.
- Motivated to work in a fast-paced environment, capable of multitasking and prioritizing tasks.
- Proactive, passionate, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and local language; additional languages preferred.
- Open to change and sees it as an opportunity for growth and development.
Skills
Experience
Preferred experience in luxury fashion retail, customer service, or luxury hospitality.
Workplace
The role is situated in Orlando, Florida, USA. There are currently 37 open positions in Orlando on Cerulean. Within Florida, Cerulean currently features 293 open roles, including 7 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.
Culture
Saint Laurent is committed to fostering a diverse workforce, believing that diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. The company values individuality and collective talent, encouraging adaptability in a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes and considers applications from all qualified candidates, regardless of their background.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.