Yves Saint Laurent Client Advisor
Saint Laurent seeks a Client Advisor at Saks New York. Hourly $20–$22 + commission; deliver distinguished luxury client service.
Overview
Saint Laurent (Yves Saint Laurent) is a leading Parisian maison known for its modern, couture-rooted aesthetic and bold ready-to-wear and accessory collections. The house is part of the Kering group and is recognized for a refined, fashion-forward identity that balances heritage craftsmanship with contemporary luxury retailing.
Role & Responsibilities
- Deliver an exceptional, personalized in-store and after-sales experience that reflects the Maison’s standards and luxury positioning.
- Develop and maintain a robust client portfolio through proactive outreach, clienteling and follow-up to drive repeat business.
- Achieve and exceed individual sales targets and KPI objectives by adopting a business-minded, entrepreneurial approach.
- Advise clients on seasonal collections and create tailored, timeless looks that demonstrate strong fashion sensibility.
- Use available retail tools and systems to identify and convert business opportunities and optimise client service.
- Collaborate with front- and back-of-house teams to support store operations, stock movement and overall team performance.
- Adhere to company policies, visual merchandising guidelines and operational procedures to protect the brand image.
Qualifications
- Proven client-facing experience, preferably in luxury fashion, accessories retail, high-end hospitality or premium customer service.
- Passion for fashion with the ability to create personalised styling solutions and an affinity for luxury product knowledge.
- Commercial mindset with entrepreneurial drive and a track record (or strong aptitude) for achieving sales targets.
- Strong interpersonal and communication skills; professional, transparent and genuine client engagement.
- Comfortable with retail technology and applications; adaptable to new tools and processes.
- Team-oriented, proactive, resilient in a fast-paced environment and capable of multitasking and prioritising.
Experience
Preferred prior experience in luxury retail, high-end hospitality or customer service roles, with demonstrable client relationship building and sales achievement.
Education
High school diploma or equivalent; formal education in retail, fashion, merchandising or hospitality is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 1.620 open roles in New York, including 1148 posted recently. The broader New York area accounts for 1.731 active listings on Cerulean, 1159 of which are new. In USA as a whole, Cerulean currently features 3.349 open positions, with 1246 posted this week.
Compensation
The base compensation for this position ranges from USD 20 to USD 22 per hour.
Benefits
Commission eligibility; medical, dental and vision insurance; short- and long-term disability; various paid time off programs; employee discount/perks; retirement plan with employer contributions.
Culture
Saint Laurent fosters a high-performance, creatively driven environment that values refinement, authenticity and rigorous client service. As part of the Kering group, the house emphasizes craftsmanship, modern luxury retail standards and a collaborative team culture with opportunities for development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.