Yves Saint Laurent Client Advisor
Saint Laurent seeks a Client Advisor in New York (Saks) — retail role delivering luxury client service. $20–23/hr plus commission and benefits.
Overview
Saint Laurent is an iconic Parisian luxury maison renowned for modern, provocative couture and prêt-à-porter. The house is part of the Kering luxury group and operates globally across ready-to-wear, leather goods, shoes and accessories, combining rigorous craftsmanship with a contemporary aesthetic.
Role & Responsibilities
- Deliver exceptional, personalised client service across the entire customer journey including after-sales follow-up.
- Build and maintain a robust client portfolio, proactively cultivating long-term relationships and repeat business.
- Achieve and exceed individual sales targets and store KPIs through a business-minded, entrepreneurial approach.
- Offer tailored styling and product advice to craft versatile, timeless looks that reflect the House aesthetic.
- Use available retail tools and systems to identify and convert business opportunities effectively.
- Collaborate proactively with front- and back-of-house teams to support store operations and foster team performance.
- Adhere strictly to company policies, visual and service standards, and operational procedures.
Qualifications
- Proven ability to deliver high-quality service in client-facing roles; experience in fashion, accessories retail, customer service or luxury hospitality preferred.
- Strong commercial orientation with an entrepreneurial spirit and results-driven mentality.
- Excellent verbal, written and listening skills in English; proficiency in the local language is required; additional languages are a plus.
- Comfortable using retail applications and digital tools; quick to adapt to new technology.
- Demonstrable team spirit, adaptability, and capacity to perform in a fast-paced, multitasking environment.
- Proactive, solution-focused attitude with a genuine passion for fashion and client experience.
Skills
Experience
Preferred experience in customer-facing roles within luxury retail, fashion & accessories, customer service or luxury hospitality; experience building client portfolios and meeting sales targets is advantageous.
Education
High school diploma or equivalent; vocational training or tertiary studies in fashion, retail, or a related discipline is a plus.
Workplace
This position is based in New York, New York, USA. Cerulean lists 492 open roles in New York, including 18 posted recently. The broader New York area accounts for 600 active listings on Cerulean, 20 of which are new. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.
Compensation
The base compensation for this position ranges from USD 20 to USD 23 per hour.
Benefits
medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and a retirement plan with employer contributions
Culture
The House promotes a high‑performance, creative retail environment with exacting standards of craftsmanship and service. Saint Laurent emphasises inclusivity and diversity, seeking to build teams from varied backgrounds and encouraging individual expression and professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.