Yves Saint Laurent Client Advisor

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

Role & Responsibilities

• Deliver exceptional, personalized, and memorable luxury experiences to every client, ensuring the highest standards of service at every touchpoint
• Act as a true ambassador of Saint Laurent, conveying the Maison's heritage, craftsmanship, values, and collections with passion and authenticity
• Create meaningful emotional connections with clients by understanding their lifestyle, preferences, and needs
• Develop and maintain a strong portfolio of local and international clients through proactive outreach and relationship-building activities
• Utilize CRM tools effectively to capture client insights, update client profiles, and develop personalized engagement strategies
• Execute clienteling activities including appointments, follow-ups, event invitations, product launches, and personalized communications
• Achieve and exceed individual sales targets and key performance indicators (KPIs), including sales, UPT, ATV, conversion, client recruitment, retention, and appointments
• Provide personalized styling recommendations and wardrobe solutions tailored to each client's preferences and lifestyle
• Collaborate effectively with colleagues and management to create a positive and high-performing team environment
• Support store operations, inventory activities, merchandising initiatives, and client appointments as needed
• Contribute actively to maintaining an orderly, welcoming, and luxury store environment

Qualifications

• 2–5 years of experience in luxury retail, premium retail, luxury hospitality, or other high-touch client-facing environments
• Proven track record of achieving sales targets and developing long-term client relationships
• Experience utilizing CRM tools and clienteling strategies preferred
• Strong sales performance orientation with a client-centric approach
• Demonstrated ability to build, manage, and grow a client portfolio
• Strong understanding of luxury service standards and client expectations
• Skilled in omnichannel selling and utilizing digital tools to support client engagement
• Comfortable using POS, CRM, mobile selling tools, and retail technology platforms

Skills

Experience

2–5 years of experience in luxury retail, premium retail, luxury hospitality, or other high-touch client-facing environments. Proven track record of achieving sales targets and developing long-term client relationships. Experience utilizing CRM tools and clienteling strategies is preferred.

Workplace

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.