Yves Saint Laurent Client Advisor
Saint Laurent in Milan seeks a Client Advisor to drive sales and deliver exceptional luxury client service.
Overview
Saint Laurent is an iconic Parisian luxury house within the Kering group, recognised for its modern, minimalist aesthetic across ready-to-wear, leather goods, shoes and accessories. The brand combines couture craftsmanship with contemporary creativity and operates a high-performance global retail network that emphasizes refined client service and strong visual identity.
Role & Responsibilities
- Drive store sales through active client acquisition, clienteling and targeted selling to meet and exceed individual and store targets.
- Deliver exceptional, personalised customer service and professional after‑sales support to cultivate long-term client relationships.
- Represent and uphold the brand’s image and visual standards within the store at all times.
- Support the Store Director and management team in day‑to‑day store operations, process compliance and follow-up activities.
- Contribute to a collaborative team environment, share market and trend insights, and participate in store events and initiatives.
Qualifications
- Demonstrable passion for luxury fashion and strong product sensitivity with up-to-date knowledge of market and fashion trends.
- Excellent interpersonal skills, active listening and the ability to establish rapport with a diverse clientele.
- Adaptability, curiosity and openness to feedback with a willingness to learn and improve.
- Resilience and capacity to multitask under pressure in a fast‑paced retail environment.
- Sales-driven attitude with a collaborative, service-oriented mindset and professional presentation.
Skills
Experience
Previous experience in luxury retail or high-end fashion sales is required; ideally 1–3 years demonstrating consistent client development, sales performance and familiarity with luxury service standards.
Education
High school diploma or equivalent; vocational training or a degree in fashion, retail or business is advantageous.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy. 574 luxury roles are listed in Milan on Cerulean, 31 posted in the last 48 hours. Across the Lombardy region, Cerulean lists 598 open positions — 33 listed in the past two days. Cerulean currently advertises 1.378 open roles in Italy, including 65 added in the last 48 hours.
Culture
Saint Laurent’s retail culture is fast‑paced, highly professional and centered on impeccable client service and aesthetic consistency. As part of Kering, the brand fosters creativity, excellence and diversity, expecting ambition and teamwork from its retail staff while supporting individual development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.