Yves Saint Laurent Client Advisor
Join Saint Laurent in Milan as a Client Advisor, where luxury fashion meets exceptional client service. Be part of the Kering Group's prestigious brand, renowned for its innovative spirit and commitment to diversity.
Overview
Saint Laurent, a distinguished brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement, the brand continues to set benchmarks in fashion under the creative leadership of Anthony Vaccarello. As part of Kering, a global luxury group, Saint Laurent benefits from a robust support system that champions innovation, creativity, and sustainability.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, placing them at the forefront, identifying their needs, and anticipating future requests.
- Develop and maintain a strong client portfolio to ensure proactive and sustained business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients, showcasing a deep passion for fashion culture.
- Foster genuine and transparent relationships with clients, establishing unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize all available tools effectively to optimize business opportunities.
- Support front and back-of-house teams proactively, enhancing team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion and accessory retail, customer service, or luxury hospitality.
- Demonstrated personal taste and passion for fashion culture, with an ability to create personalized looks.
- Natural business acumen and entrepreneurial spirit.
- Open-mindedness and appreciation for a company that values audacity and authenticity.
- Strong team spirit and collaborative mindset.
- Proficiency with tools and applications, with a quick adaptability to new technologies.
- Motivation to work in a fast-paced environment with multitasking and prioritization capabilities.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in luxury fashion retail, customer service, or luxury hospitality environments.
Workplace
The successful candidate will be located in Milan, Lombardy, Italy, with easy access to Milan. 547 luxury roles are listed in Milan on Cerulean, 12 posted in the last 48 hours. Across the Lombardy region, Cerulean lists 570 open positions — 12 listed in the past two days. Cerulean currently advertises 1.306 open roles in Italy, including 25 added in the last 48 hours.
Benefits
Saint Laurent offers a dynamic work environment that fosters personal and professional growth, with opportunities to work alongside industry leaders and access to exclusive brand experiences.
Culture
Saint Laurent is committed to fostering a diverse and inclusive workplace that celebrates individuality and creativity. The brand values audacity, authenticity, and a collaborative spirit, encouraging employees to express their talents and adapt to the ever-evolving luxury fashion landscape.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.