Yves Saint Laurent Client Advisor
Join Saint Laurent in Mexico City as a Client Advisor. Contribute to store sales, provide exceptional client service, and uphold the brand's luxury standards.
Overview
Saint Laurent, a renowned luxury fashion house founded in 1961, is a pivotal entity within the Kering Group's luxury goods division. Known for pioneering the concept of luxury prêt-à-porter with its iconic 'Rive Gauche' collection, Saint Laurent continues to set trends under the creative direction of Anthony Vaccarello since 2016. The brand offers a comprehensive range of products including women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.
Role & Responsibilities
- Provide exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, identifying their needs and anticipating future requests.
- Cultivate a robust client portfolio to drive proactive and growing business.
- Exceed individual sales and KPI goals through a business mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless silhouettes for clients.
- Maintain a transparent and genuine attitude to foster unique client connections.
- Communicate professionally and sincerely with clients and colleagues.
- Utilize available tools to optimize business opportunities.
- Collaborate proactively with front and back-of-house teams to enhance team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Preferred experience in high-quality service roles, such as fashion retail, customer service, or luxury hospitality.
- Passion for fashion culture and creating personalized looks.
- Business mindset and entrepreneurial spirit.
- Strong team spirit to achieve common goals.
- Comfortable with tools and applications, adaptable to new technology.
- Motivated to work in a fast-paced environment, able to multitask and prioritize.
- Proactive, passionate, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and local language, additional languages preferred.
Skills
Experience
Preferred experience in high-quality service roles within fashion retail, customer service, or luxury hospitality.
Workplace
The successful candidate will be located in Mexico City, Ciudad de México, Mexico, with easy access to Mexico City. 95 luxury roles are listed in Mexico City on Cerulean, 1 posted in the last 48 hours. Across the Ciudad de México region, Cerulean lists 103 open positions — 1 listed in the past two days. Cerulean currently advertises 172 open roles in Mexico, including 2 added in the last 48 hours.
Benefits
Competitive benefits package including opportunities for professional development and growth within a prestigious luxury brand.
Culture
Saint Laurent fosters a dynamic and innovative workplace culture, emphasizing creativity, collaboration, and a commitment to excellence. As part of the Kering Group, employees benefit from a supportive environment that values diversity and encourages professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.