Yves Saint Laurent Client Advisor
Join Saint Laurent in Macau as a Client Advisor. This role involves delivering exceptional client service and achieving sales targets in a luxury fashion environment.
Overview
Saint Laurent, a distinguished name in the luxury fashion industry, was established in 1961 and became a pioneer by introducing the concept of luxury prêt-à-porter with its revolutionary 'Rive Gauche' collection. As part of the esteemed Kering Group since 1999, Saint Laurent continues to lead the luxury market under the creative direction of Anthony Vaccarello. The brand offers a diverse range of products including women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Develop and maintain a strong client portfolio to ensure proactive business growth.
- Exceed individual sales and KPI targets through a business-oriented mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Foster genuine connections with clients through transparent and authentic communication.
- Utilize available tools to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
- A passion for fashion culture and personalized styling.
- A natural business mindset and entrepreneurial spirit.
- Open-mindedness and a preference for companies that value audacity and authenticity.
- Strong team spirit and collaborative skills.
Skills
Experience
Preferred experience in fashion and accessory retail, customer service, or luxury hospitality.
Workplace
The role is situated in Macau, Macau, China. There are currently 37 open positions in Macau on Cerulean. Within Macau, Cerulean currently features 47 open roles. Across China, Cerulean lists 1.773 open roles — 30 of them newly added.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for personal and professional growth, fostering a culture of diversity and inclusion.
Culture
Saint Laurent is committed to cultivating a diverse workforce, believing that diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. The company values audacity and authenticity, encouraging employees to express their talents individually and collectively.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.