Yves Saint Laurent Client Advisor

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

Role & Responsibilities

• Contribute actively to store sales and the achievement of key performance indicators.
• Deliver a unique, memorable, sophisticated and lasting experience to external and internal clients, while supporting the management team and colleagues and upholding Maison values, image and standards.
• Provide outstanding client service and after-sales service to all visitors and clients.
• Connect and reconnect with clients, place them at the centre of the experience, identify their needs and anticipate future requests.
• Develop a robust client portfolio to generate proactive and growing business.
• Exceed individual sales and KPI goals through a business-minded, entrepreneurial approach.
• Create personalised, versatile and timeless silhouettes for clients, demonstrating a passion for fashion culture.
• Build a genuine, transparent connection with each client.
• Communicate professionally and authentically with clients and colleagues.
• Use available tools effectively to optimise business opportunities.
• Proactively support front- and back-of-house teams, their achievements and overall team spirit.
• Adhere to company policies and operational procedures.

Qualifications

• Professional experience delivering high-quality service focused on client expectations is preferred, particularly in fashion and accessories retail, customer service or luxury hospitality.
• Personal taste and passion for fashion culture, with an interest in creating personalised looks.
• A natural business mindset and entrepreneurial spirit.
• Open-mindedness and an appreciation for audacity and authenticity.
• Strong team spirit and a commitment to achieving shared goals.
• Confidence using tools and applications, with the ability to learn new technologies quickly.
• Motivation to work in a fast-paced environment and ability to multitask and prioritise.
• Proactive, enthusiastic approach and a problem-solving attitude.
• Excellent written, oral and listening skills in English and the local language.
• Ability to embrace change as an opportunity to grow and develop.

Skills

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.