Yves Saint Laurent Client Advisor
Join Saint Laurent in London as a Client Advisor, delivering exceptional service and driving sales in the luxury fashion industry. Be part of a prestigious brand under the Kering Group.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in luxury fashion since its inception in 1961. Renowned for pioneering the luxury prêt-à-porter movement, Saint Laurent continues to set the standard for elegance and innovation under the creative leadership of Anthony Vaccarello. The brand offers an extensive range of products, including ready-to-wear collections, shoes, handbags, and accessories, maintaining its position at the pinnacle of the luxury fashion industry.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, placing them at the center of attention and anticipating their needs.
- Develop and maintain a strong client portfolio to drive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
- Maintain a transparent and genuine relationship with clients to foster unique connections.
- Communicate professionally and authentically with both clients and colleagues.
- Utilize available tools to maximize business opportunities effectively.
- Support front and back-of-house teams to enhance team spirit and overall performance.
- Adhere to company policies and operational procedures consistently.
Qualifications
- Professional experience in high-quality service environments, preferably in fashion retail, customer service, or luxury hospitality.
- Strong personal taste and passion for fashion culture, with an ability to create personalized looks.
- Natural business acumen and entrepreneurial spirit.
- Open-mindedness and alignment with company values of audacity and authenticity.
- Strong team spirit and collaborative mindset.
- Proficiency with tools and applications, with a quick learning ability for new technologies.
- Motivation to thrive in a fast-paced environment, with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent communication skills in English and the local language.
- Adaptability to change and a growth-oriented mindset.
Skills
Experience
Preferred experience in providing high-quality service in fashion retail, customer service, or luxury hospitality.
Workplace
This position is based in London, England, UK. Cerulean lists 434 open roles in London, including 13 posted recently. The broader England area accounts for 545 active listings on Cerulean, 16 of which are new. In UK as a whole, Cerulean currently features 572 open positions, with 17 posted this week.
Benefits
Saint Laurent offers a dynamic work environment that values diversity and encourages personal and professional growth. Employees are part of a prestigious brand within the Kering Group, offering opportunities for career advancement and development.
Culture
Saint Laurent fosters a workplace culture that values diversity, audacity, and authenticity. The brand encourages employees to express their talents individually and collectively, adapting to the ever-evolving fashion landscape. As part of the Kering Group, Saint Laurent is committed to building an inclusive workforce that reflects a broad spectrum of backgrounds and perspectives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.