Yves Saint Laurent Client Advisor
Saint Laurent seeks a Client Advisor in London for a 12-month fixed-term contract. Join a leading luxury fashion brand under Kering Group, known for innovation and excellence.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a vanguard in the luxury fashion industry since its inception in 1961. Known for pioneering the luxury prêt-à-porter movement, Saint Laurent continues to redefine fashion under the creative leadership of Anthony Vaccarello. The brand offers an extensive range of products including ready-to-wear, accessories, and leather goods, maintaining its position at the pinnacle of the luxury market.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, placing them at the forefront, identifying their needs, and anticipating future requests.
- Develop and maintain a robust client portfolio to ensure proactive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
- Maintain transparency and authenticity in client interactions, fostering unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools effectively to maximize business opportunities.
- Support front and back-of-house teams, contributing to team achievements and overall team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments focused on client expectations, preferably in fashion, accessory retail, customer service, or luxury hospitality.
Skills
Experience
Experience in providing high-quality service in fashion, accessory retail, customer service, or luxury hospitality is preferred.
Workplace
This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 14 posted recently. The broader England area accounts for 544 active listings on Cerulean, 15 of which are new. In UK as a whole, Cerulean currently features 571 open positions, with 16 posted this week.
Benefits
Saint Laurent offers a dynamic and inclusive work environment, encouraging diversity in all its forms and providing opportunities for personal and professional growth.
Culture
Saint Laurent fosters a culture of innovation and creativity, valuing diversity and inclusivity. The brand encourages employees to express their talents individually and collectively, adapting to the ever-changing fashion landscape.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.