Yves Saint Laurent Client Advisor

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

The Client Advisor contributes to store sales and key indicators while delivering a distinctive, memorable experience to internal and external clients and supporting colleagues and management. The role is based in La Roca del Vallès; no contract terms are stated.

Role & Responsibilities

• Deliver outstanding client and after-sales service to all visitors and clients.
• Connect and reconnect with clients, place them at the center of the experience, identify their needs, and anticipate future requests.
• Develop a robust client portfolio to build proactive, growing business.
• Exceed individual sales and KPI goals through a business-minded, entrepreneurial approach.
• Create personalized, versatile, timeless looks for clients and demonstrate a passion for fashion culture.
• Build a unique client connection through a transparent, genuine approach.
• Communicate professionally and authentically with clients and colleagues.
• Use available tools effectively to optimize business opportunities.
• Proactively support front- and back-of-house teams, their achievements, and overall team spirit.
• Comply with company policies and operational procedures.

Qualifications

• Professional experience providing high-quality service focused on client expectations is preferred, such as in fashion and accessories retail, customer service, or luxury hospitality.
• Personal taste and passion for fashion culture, with an interest in creating personalized looks.
• Natural business mindset and entrepreneurial spirit.
• Open-mindedness and interest in a company that values audacity and authenticity.
• Strong team spirit and commitment to achieving shared goals.
• Comfort using tools and applications, with the ability to learn new technologies quickly.
• Motivation to work in a fast-paced environment and ability to multitask and prioritize.
• Proactive, enthusiastic, and solutions-oriented attitude.
• Excellent written, oral, and listening skills in English and the local language.
• Ability to embrace change as an opportunity to grow and develop.

Skills

Experience

Professional experience delivering high-quality, client-focused service is preferred; relevant settings include fashion and accessories retail, customer service, and luxury hospitality.

Workplace

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.