Yves Saint Laurent Client Advisor

About Yves Saint Laurent

Yves Saint Laurent stands as one of fashion’s most influential maisons, renowned for redefining modern elegance through audacity, precision, and cultural intelligence. As an employer, the House offers a dynamic environment where heritage and innovation meet, inviting talent to contribute to a legacy shaped by creativity, craftsmanship, and a distinctly Parisian spirit. Employees are encouraged to pursue excellence across design, retail, merchandising, communications, and corporate functions, within a culture that values individuality, rigor, and forward-looking vision. Joining Yves Saint Laurent means participating in the continued evolution of an iconic brand whose influence extends far beyond fashion.

The Client Advisor drives boutique sales and key indicators while delivering a distinctive, sophisticated experience to clients and supporting the team. The role includes personalized styling, client portfolio development, sales and KPI achievement, and collaboration across front- and back-of-house teams.

Role & Responsibilities

• Provide outstanding client and after-sales service to all visitors and clients.
• Connect and reconnect with clients, place them at the center of the experience, identify their needs, and anticipate future requests.
• Cultivate a robust client portfolio to secure proactive and growing business.
• Exceed individual sales and KPI goals through a business mindset and entrepreneurial approach.
• Create personalized, versatile, and timeless looks for clients while demonstrating passion for fashion culture.
• Build a unique client connection through a transparent and genuine attitude.
• Communicate professionally and sincerely with clients and colleagues.
• Use available tools effectively to optimize business opportunities.
• Proactively support and collaborate with front- and back-of-house teams, contributing to their achievements and overall team spirit.
• Uphold company policies and operational procedures.
• Contribute to store sales and the achievement of key indicators.
• Deliver a memorable, sophisticated experience to internal and external clients.
• Support the management team and colleagues while upholding the Maison's values, image, and standards.

Qualifications

• Preferred experience providing high-quality service in a client-facing role, such as fashion and accessory retail, customer service, or luxury hospitality.
• Passion for fashion culture and creating personalized looks.
• Business mindset and entrepreneurial spirit.
• Strong team spirit and ability to achieve common goals.
• Comfortable using tools and applications, with the ability to adapt quickly to new technology.
• Motivated to work in a fast-paced environment; able to multitask and prioritize; open-minded and driven by creativity.
• Proactive, passionate, and solution-oriented.
• Excellent written, oral, and listening skills in English and the local language; additional languages preferred.
• Ability to embrace change as an opportunity to grow and develop.

Skills

Workplace

Culture

Yves Saint Laurent fosters a bold, creative, and fast-paced workplace where teams are encouraged to challenge convention while upholding the Maison’s legacy of elegance and modernity. As an employer, it values artistic vision, collaboration, and excellence, offering an environment where talent can contribute to a globally influential luxury brand with a distinctive Parisian spirit.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.