Yves Saint Laurent Client Advisor
Join Saint Laurent at Hong Kong Airport as a Client Advisor. Contribute to store sales, provide exceptional client service, and uphold the brand's luxury standards.
Overview
Saint Laurent, a distinguished brand under the Kering Group, has been a trailblazer in the luxury fashion industry since its inception in 1961. Known for pioneering the luxury prêt-à-porter movement with its 'Rive Gauche' collection, the brand continues to redefine modern fashion under the creative leadership of Anthony Vaccarello. As part of Kering, a global luxury group, Saint Laurent offers a dynamic environment where innovation and creativity are at the forefront.
Role & Responsibilities
- Provide exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, identifying their needs and anticipating future requests.
- Cultivate a strong client portfolio to drive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Maintain a transparent and genuine relationship with clients, fostering unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools effectively to optimize business opportunities.
- Support front and back-of-house teams to enhance team spirit and achievements.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
- Strong personal taste and passion for fashion culture, with an interest in creating personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and a preference for a company that values audacity and authenticity.
- Strong team spirit and collaborative approach to achieving common goals.
- Proficiency with tools and applications, with a quick learning ability for new technologies.
- Motivation to work in a fast-paced environment with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent communication skills in English or local languages.
- Willingness to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in high-quality service sectors such as fashion retail, customer service, or luxury hospitality.
Workplace
The role is situated in Hong Kong, Hong Kong, China. There are currently 251 open positions in Hong Kong on Cerulean, with 5 added recently. Within Hong Kong, Cerulean currently features 256 open roles, including 5 recent additions. Across China, Cerulean lists 1.773 open roles — 30 of them newly added.
Benefits
Saint Laurent offers a diverse and inclusive workplace where employees can express their talents individually and collectively. The company values diversity in all its forms and provides equal opportunities for all qualified candidates.
Culture
Saint Laurent, as part of the Kering Group, fosters a culture of innovation, creativity, and inclusivity. The brand values audacity and authenticity, encouraging employees to embrace change and view it as an opportunity for growth. The workplace is dynamic and fast-paced, with a strong emphasis on team spirit and collaboration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.