Yves Saint Laurent Client Advisor
Join Saint Laurent in Guangdong as a Client Advisor. Contribute to luxury fashion sales and client service excellence in a dynamic team environment.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a trailblazer in luxury fashion since its inception in 1961. Renowned for introducing the revolutionary 'Rive Gauche' prêt-à-porter line, the brand embodies a spirit of youthful freedom and modern elegance. Under the creative direction of Anthony Vaccarello since 2016, Saint Laurent continues to set the standard in luxury fashion, offering a diverse range of products including ready-to-wear collections, shoes, handbags, and accessories.
Role & Responsibilities
- Provide exceptional client and after-sales service to all visitors and clients.
- Build and maintain strong client relationships, focusing on client needs and anticipating future requests.
- Develop a comprehensive client portfolio to drive proactive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion looks for clients, showcasing a passion for fashion culture.
- Maintain transparency and authenticity in client interactions, fostering unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize all available tools to optimize business opportunities.
- Support front and back-of-house teams, contributing to team achievements and spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Professional experience in fashion & accessory retail, customer service, or luxury hospitality, focusing on high-quality client service.
- Personal taste and passion for fashion culture, with an interest in creating personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and a desire to work in a company that values audacity and authenticity.
- Strong team spirit and commitment to achieving common goals.
- Proficiency in using tools and applications, with a quick ability to learn new technologies.
- Motivation to work in a fast-paced environment, with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent communication skills in English and the local language.
- Willingness to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in high-quality client service within fashion & accessory retail, customer service, or luxury hospitality.
Workplace
The role is situated in Guangdong, Guangdong, China. There are currently 164 open positions in Guangdong on Cerulean, with 1 added recently. Across China, Cerulean lists 1.773 open roles — 30 of them newly added.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for professional growth and development. The brand values diversity and inclusivity, providing a platform for employees to showcase their talents in a supportive setting.
Culture
Saint Laurent fosters a culture of innovation, audacity, and authenticity. The brand is committed to diversity and inclusivity, believing that a diverse workforce enriches the workplace and enhances the ability to adapt to a changing world. As an Equal Opportunity Employer, Saint Laurent welcomes applications from all qualified candidates.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.