Yves Saint Laurent Client Advisor
Join Saint Laurent in Guangdong, China as a Client Advisor. Contribute to luxury fashion sales and client service excellence in a dynamic team environment.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a beacon of luxury and innovation since its inception in 1961. Renowned for pioneering the concept of luxury prêt-à-porter with its 'Rive Gauche' collection, Saint Laurent continues to redefine the fashion landscape under the creative direction of Anthony Vaccarello. The brand's offerings include a wide range of ready-to-wear collections, accessories, and more, maintaining its position at the pinnacle of the luxury fashion industry.
Role & Responsibilities
- Provide exceptional client and after-sales service to all visitors and clients.
- Build and maintain strong client relationships, focusing on client needs and anticipating future requests.
- Develop a comprehensive client portfolio to drive proactive and sustained business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion looks for clients, showcasing a passion for fashion culture.
- Communicate transparently and authentically with clients and colleagues.
- Utilize available tools effectively to optimize business opportunities.
- Support front and back-of-house teams, fostering a strong team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Proven professional experience in high-quality client service, preferably in fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an interest in creating personalized looks.
- Strong business acumen and entrepreneurial spirit.
- Open-mindedness and a desire to join a company that values audacity and authenticity.
- Strong team spirit and commitment to achieving common goals.
- Comfortable using tools and applications, with a quick learning ability for new technologies.
- Motivated to work in a fast-paced environment, with strong multitasking and prioritization skills.
- Proactive, enthusiastic, and solution-oriented attitude.
- Excellent communication skills in English and the local language.
- Willingness to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred experience in fashion and accessory retail, customer service, or luxury hospitality, focusing on high-quality client service.
Workplace
The role is situated in Guangdong, Guangdong, China — conveniently close to Guangzhou. There are currently 164 open positions in Guangdong on Cerulean, with 1 added recently. Across China, Cerulean lists 1.773 open roles — 30 of them newly added.
Benefits
Saint Laurent offers a dynamic work environment with opportunities for professional growth and development. The company values diversity and provides an inclusive workplace where all employees can thrive.
Culture
Saint Laurent fosters a culture of innovation, authenticity, and audacity. The company is committed to building a diverse workforce, believing that diversity enriches the workplace and enhances the ability to adapt to a changing world.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.