Yves Saint Laurent Client Advisor

Location
Employment Full-time
Seniority Entry-Level
Posted Feb 23, 2026
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Join Saint Laurent in Gallarate as a Client Advisor, contributing to luxury fashion sales and client satisfaction. Located near Malpensa Airport, Italy.

Overview

Saint Laurent, a prestigious brand under the Kering Group, was established in 1961 and has been a trailblazer in the luxury fashion industry. Renowned for introducing luxury prêt-à-porter with its 'Rive Gauche' collection, the brand has continually redefined fashion under the creative leadership of Anthony Vaccarello since 2016. Saint Laurent offers a diverse range of products, including ready-to-wear, footwear, handbags, and accessories, maintaining its position at the pinnacle of the luxury market.

Role & Responsibilities

  • Deliver exceptional client and after-sale service to all visitors and clients.
  • Engage passionately with clients, placing them at the forefront and anticipating their needs.
  • Develop and maintain a strong client portfolio to drive business growth.
  • Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
  • Create personalized and timeless fashion looks for clients, showcasing a passion for fashion culture.
  • Foster genuine and transparent relationships with clients, ensuring a unique connection.
  • Communicate professionally and authentically with clients and colleagues.
  • Utilize available tools to maximize business opportunities.
  • Support front and back-of-house teams to enhance team spirit and achievements.
  • Comply with company policies and operational procedures.

Qualifications

  • Experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
  • Personal taste and passion for fashion culture, with an ability to create personalized looks.
  • Natural business mindset and entrepreneurial spirit.
  • Open-mindedness and appreciation for a company that values audacity and authenticity.
  • Strong team spirit and collaborative approach.

Skills

Proficiency with tools and applications, with a quick learning ability for new technologies. Ability to work in a fast-paced environment, multitask, and prioritize effectively. Proactive, enthusiastic, and problem-solving attitude. Excellent written, oral, and listening skills in English and the local language. Adaptability to change and a growth-oriented mindset.

Experience

Preferred experience in providing high-quality service in fashion retail, customer service, or luxury hospitality.

Workplace

The role is situated in Gallarate, Lombardy, Italy — conveniently close to Milan. There are currently 12 open positions in Gallarate on Cerulean. Within Lombardy, Cerulean currently features 564 open roles, including 11 recent additions. Across Italy, Cerulean lists 1.295 open roles — 27 of them newly added.

Benefits

Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.

Culture

Saint Laurent fosters a diverse and inclusive workplace, encouraging individuality and collective talent expression. The brand values adaptability and innovation, aligning with its commitment to modernity and cultural evolution.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.