Yves Saint Laurent Client Advisor
Join Saint Laurent in Gallarate, Italy, as a Client Advisor. Contribute to store sales and provide exceptional client experiences in a dynamic luxury fashion environment.
Overview
Saint Laurent, a revered name in the luxury fashion industry, was established in 1961 and is renowned for pioneering the luxury prêt-à-porter concept with its 'Rive Gauche' collection. As a part of the esteemed Kering Group since 1999, Saint Laurent continues to be at the forefront of the fashion world under the creative leadership of Anthony Vaccarello. The brand offers a diverse range of products including women's and men's ready-to-wear, shoes, handbags, and accessories, maintaining its legacy of innovation and elegance.
Role & Responsibilities
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients to understand and anticipate their needs, fostering strong relationships.
- Develop and maintain a robust client portfolio to drive business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized and timeless fashion silhouettes for clients, showcasing a passion for fashion culture.
- Maintain transparency and authenticity in client interactions to build unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools effectively to maximize business opportunities.
- Support front and back-of-house teams to enhance overall team spirit.
- Adhere to company policies and operational procedures.
Qualifications
- Professional experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality is preferred.
- Demonstrated personal taste and passion for fashion culture with the ability to create personalized looks.
- Possess a natural business mindset and entrepreneurial spirit.
- Open-mindedness and alignment with company values of audacity and authenticity.
- Strong team spirit and collaborative approach to achieving common goals.
- Proficiency with tools and applications, with an aptitude for learning new technologies quickly.
- Motivation to thrive in a fast-paced environment with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Adaptability to change and a growth-oriented mindset.
Skills
Experience
Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
Workplace
The role is situated in Gallarate, Lombardy, Italy. There are currently 12 open positions in Gallarate on Cerulean. Within Lombardy, Cerulean currently features 564 open roles, including 11 recent additions. Across Italy, Cerulean lists 1.295 open roles — 27 of them newly added.
Benefits
Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.
Culture
Saint Laurent, as part of the Kering Group, fosters a culture of creativity, innovation, and inclusivity. The company embraces diversity in all its forms, believing it enriches the workplace and enhances the ability to adapt to a changing world. Employees are encouraged to express their talents individually and collectively, contributing to a vibrant and dynamic work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.