Yves Saint Laurent Client Advisor
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 20, 2026
About Yves Saint Laurent
Saint Laurent is a Parisian luxury house renowned for its modern, audacious aesthetic and iconic ready-to-wear. Part of the Kering Group, the maison operates global boutiques offering womenswear, menswear, leather goods, shoes, jewelry and eyewear under the creative direction of Anthony Vaccarello. As an employer, Saint Laurent emphasises craftsmanship, refined client service and a high-fashion retail environment.
Saint Laurent seeks a Client Advisor in Changsha, China — boutique role focused on luxury clienteling and sales performance.
Role & Responsibilities
- Deliver exceptional client and after‑sales service to every visitor, ensuring a refined and memorable boutique experience.
- Proactively build, maintain and grow a personalised client portfolio using CRM and clienteling techniques.
- Drive individual sales performance and exceed KPI targets through a commercial, entrepreneurial approach.
- Create personalised, versatile and timeless looks for clients, demonstrating strong fashion sensibility and product knowledge.
- Communicate professionally and authentically with clients and colleagues; cultivate genuine client relationships.
- Effectively use available tools and applications to identify and optimise business opportunities.
- Support front‑of‑house and back‑of‑house teams to achieve collective goals and sustain a cooperative team spirit.
- Adhere to all company policies, visual and operational standards, and boutique procedures.
Qualifications
- Proven professional experience in fashion/accessory retail, customer service or luxury hospitality.
- Demonstrable clienteling experience and ability to manage and grow a client database.
- Strong commercial mindset with an entrepreneurial attitude toward meeting sales targets and KPIs.
- Personal taste and passion for fashion; ability to create tailored looks for diverse clients.
- Excellent interpersonal, verbal and written communication skills in Chinese (local language) and basic to intermediate English.
- Comfortable with digital tools and quick to learn new applications; able to multitask in a fast‑paced environment.
- Proactive, resilient and solution‑oriented, with a collaborative team spirit and openness to change.
Skills
Experience
Preferred professional background in luxury retail, fashion accessories or high‑end hospitality with demonstrable success in client acquisition, retention and achieving sales targets. Specific years of experience are not mandated.
Education
High school diploma or equivalent; vocational training or certifications in fashion, luxury retail or hospitality preferred.
Workplace
This position is based in Changsha, Hunan, China.
Culture
Saint Laurent combines Parisian heritage with a contemporary, audacious creative spirit. The brand fosters a performance‑driven retail culture that prizes authenticity, strong client relationships and collective excellence, while publicly committing to diversity and equal opportunity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Yves Saint Laurent, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Boutique Sales Consultant», «Personal Shopper», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.