Yves Saint Laurent Client Advisor
Saint Laurent is hiring a Client Advisor in Beijing — provide exceptional client service and drive sales for the Maison.
Overview
Saint Laurent is a leading maison within the Kering luxury group, recognised for its pioneering role in modern luxury ready-to-wear and its distinctive aesthetic under Creative Director Anthony Vaccarello. The brand operates globally across womenswear, menswear, leather goods, shoes, jewelry and accessories, and maintains exacting standards for client service and retail presentation.
Role & Responsibilities
- Deliver outstanding client service and after-sale care to all visitors and customers, consistent with the Maison’s standards.
- Develop, maintain and expand a robust client portfolio, identifying client needs and anticipating future requests.
- Drive personal sales and contribute to store KPIs through a business-minded, entrepreneurial approach.
- Create personalised, versatile and timeless looks for clients, demonstrating strong fashion sensibility.
- Communicate professionally and authentically with clients and colleagues, fostering long-term relationships.
- Use all available retail tools and CRM systems to optimise commercial opportunities and client follow-up.
- Support front- and back-of-house teams proactively to achieve collective store objectives.
- Comply with and execute company policies, visual and operational procedures.
Qualifications
- Proven professional experience in client-facing roles within fashion & accessory retail, customer service or luxury hospitality.
- Demonstrable personal taste and passion for fashion; aptitude for creating personalised looks.
- Business-oriented mindset with an entrepreneurial approach to sales.
- Strong team spirit and the ability to collaborate to achieve shared goals.
- Comfortable using digital tools and retail applications; quick to learn new technologies.
- Capacity to work in a fast-paced environment while multitasking and prioritising effectively.
- Proactive, enthusiastic and solutions-focused attitude.
- Excellent verbal and written communication skills in Chinese (local language) and functional proficiency in English.
Skills
Experience
Preferred professional experience in high-end retail, fashion accessories or luxury hospitality providing client-focused service; prior client portfolio development and track record of meeting sales KPIs are advantageous.
Education
High school diploma or equivalent; vocational training in retail, visual merchandising or fashion is preferred but not mandatory.
Workplace
The role is situated in Beijing, Beijing, China. There are currently 153 open positions in Beijing on Cerulean, with 3 added recently. Within Beijing, Cerulean currently features 178 open roles, including 3 recent additions. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Culture
Saint Laurent fosters a fast-paced, client-centric retail culture that values audacity, authenticity and creative expression. The maison emphasises teamwork, high standards of presentation and a diverse, inclusive workplace where individual talent and initiative are encouraged.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.