Yves Saint Laurent Client Advisor
Join Saint Laurent in Beijing as a Client Advisor. Contribute to luxury fashion sales and client service excellence in a dynamic environment. Part of the Kering Group, Saint Laurent values diversity and innovation.
Overview
Saint Laurent, a prestigious brand under the Kering Group, has been a vanguard in the luxury fashion industry since its inception in 1961. Known for pioneering the luxury prêt-à-porter movement with the iconic 'Rive Gauche' collection, Saint Laurent continues to redefine fashion under the creative leadership of Anthony Vaccarello. The brand's offerings encompass a wide range of luxury items including ready-to-wear for both men and women, footwear, handbags, small leather goods, jewelry, scarves, ties, and eyewear.
Role & Responsibilities
- Provide outstanding client and after-sales service to all visitors and clients.
- Actively build and maintain client relationships, focusing on client needs and anticipating future requests.
- Cultivate a robust client portfolio to ensure proactive business growth.
- Drive performance to exceed individual sales and KPI goals with a business mindset and entrepreneurial approach.
- Create personalized, versatile, and timeless looks for clients, demonstrating passion for fashion culture.
- Communicate professionally and authentically with clients and colleagues.
- Utilize all available tools effectively to optimize business opportunities.
- Support front and back-of-house teams, fostering overall team spirit.
- Adhere to all company policies and operational procedures.
Qualifications
- Professional experience in fashion & accessory retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture.
- Business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for a company valuing audacity and authenticity.
- Strong team spirit and commitment to achieving common goals.
- Proficiency in using tools and applications, with a quick learning ability for new technologies.
- Motivation to work in a fast-paced environment, with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and local language.
- Willingness to embrace change as an opportunity for growth and development.
Skills
Experience
Preferred professional experience in providing high-quality service focused on client expectations, particularly in fashion and accessory retail, customer service, or luxury hospitality.
Workplace
The role is situated in Beijing, Beijing, China. There are currently 153 open positions in Beijing on Cerulean, with 3 added recently. Within Beijing, Cerulean currently features 178 open roles, including 3 recent additions. Across China, Cerulean lists 1.776 open roles — 33 of them newly added.
Benefits
Saint Laurent offers a dynamic work environment that values diversity and provides opportunities for personal and professional growth. Employees are encouraged to express their talents individually and collectively, fostering adaptability in a changing world.
Culture
Saint Laurent embraces diversity in all its forms, believing it enriches the workplace and provides opportunities for talent expression. The company values audacity and authenticity, fostering a culture of innovation and inclusivity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.