- Employment
- Temporary
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Oct 28, 2026
About Watchfinder & Co.
Founded in 2002, Watchfinder & Co. has grown from a pioneering online specialist into a leading global destination for pre-owned luxury watches, combining horological expertise with a modern, customer-focused retail model. As part of Richemont, the company offers employees the agility of a digital-first business alongside the standards and international reach of one of the world’s foremost luxury groups. Its teams work across authentication, watchmaking, technology, retail, operations and client advisory, united by a commitment to trust, craftsmanship and exceptional service. Watchfinder & Co. provides a dynamic environment for professionals passionate about luxury, innovation and the enduring value of fine timepieces.
Watchfinder & Co. is seeking a Sales Associate in New York to deliver personalised service, develop client relationships, promote its watch services and lead appraisals for part-exchange. The role is temporary and full-time; the expected salary range is $25–$29, determined by relevant skills and experience.
Role & Responsibilities
- Host clients and other stakeholders, providing a personalised customer experience.
- Find new and creative ways to exceed client expectations.
- Introduce clients to services, including part-exchange, while maintaining a high standard of client experience.
- Develop a personal clientele through effective selling skills and proactive client outreach using CRM.
- Know Watchfinder’s history, services, products and partnerships, and the benefits of purchasing a timepiece through Watchfinder.
- Act as a brand ambassador inside and outside the boutique.
- Maintain the boutique in accordance with global operating standards.
- Support the boutique’s overall organisation as part of a collaborative team.
- Lead appraisals of timepieces involved in part-exchange, ensuring all necessary processes are followed accurately for the end user to make an assumption.
Qualifications
- A background in sales or hospitality is preferred.
- Strong team-player mindset.
- Excellent communication skills and the ability to develop strong networks.
- Curious and resourceful, with the ability to work independently on the sales process.
- Results-oriented and driven.
- Accountable and reliable.
- Able to manage a diverse range of tasks promptly; highly organised and disciplined.
- Strong understanding of client satisfaction and luxury experience, with a keen sense of etiquette and human behaviour.
- Able to tailor an approach to each client.
- Open and outgoing personality.
- Eager and enthusiastic to learn and grow.
- Creative, curious and versatile, with strong interpersonal skills and empathy.
- Excellent manners and the ability to maintain an elegant conversation.
Skills
Workplace
This position is based in New York City, New York, USA.
Explore jobs in the USA.
Benefits
Medical, dental and vision programs; health savings and flexible spending accounts; life insurance and disability benefits; 401(k) with employer match; paid time off; wellness reimbursement; access to an employee assistance program; volunteer days off.
Culture
Watchfinder & Co. fosters a dynamic, detail-driven culture where expertise in pre-owned luxury watches is paired with a modern, customer-centric retail mindset. As an employer, it offers a collaborative environment that values authenticity, technical knowledge, and entrepreneurial agility within the wider luxury watch ecosystem.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watchfinder & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.