Watchfinder & Co. Sales Advisor

Location
Seniority
Entry-Level
Posted
Apr 22, 2026

About Watchfinder & Co.

Watchfinder is a specialist retailer and authorised reseller focused on pre-owned luxury timepieces, operating both online and through boutique showrooms. The business is recognised for rigorous authentication, deep product expertise and a customer-centric retail approach attractive to collectors and new buyers alike.

Watchfinder — Sales Advisor in London. Client-facing role selling pre-owned luxury watches in a boutique showroom, requiring horological knowledge and retail sales skill.

Role & Responsibilities

  • Deliver exceptional, personalised service to clients in a boutique retail environment, cultivating long-term relationships and repeat business.
  • Advise customers on watch models, specifications and provenance, demonstrating authoritative product and horological knowledge.
  • Achieve individual and store sales targets through consultative selling and proactive clienteling.
  • Operate point-of-sale systems, process high-value transactions and ensure accurate cash and card handling.
  • Support intake, authentication and condition assessment processes for pre-owned watches in coordination with specialist teams.
  • Maintain visual presentation of the boutique, manage inventory displays and ensure stockroom accuracy.
  • Record client interactions in CRM, follow up on leads and coordinate appointments for viewing and after-sales services.

Qualifications

  • Proven client-facing retail experience, preferably in luxury watches, jewelry or high-value goods.
  • Strong commercial acumen with a track record of meeting or exceeding sales targets.
  • Excellent verbal communication and interpersonal skills; professional presentation and etiquette.
  • Attention to detail and reliability when handling high-value merchandise and financial transactions.
  • Right to work in the UK and flexibility to work retail hours including weekends and evenings.

Skills

Clienteling and relationship management Consultative selling and negotiation Horological product knowledge (luxury watches) Point-of-sale (POS) operation and cash handling Inventory management and stock control Visual merchandising for boutique retail environments CRM usage and record keeping

Experience

Previous experience in luxury retail or high-value goods sales is preferred; prior exposure to watches or jewelry retail strongly advantageous. Demonstrable success in client-facing roles and meeting sales targets is expected.

Education

Secondary education (GCSEs or equivalent) required; further study in retail, business or a related discipline advantageous. Professional or in-house horology training may be provided.

Workplace

The successful candidate will be located in London, England, UK.

Culture

The working culture emphasizes product expertise, meticulous standards and a refined client experience tailored to collectors and discerning customers. Team members operate in a collaborative retail setting where passion for horology and integrity in authentication are highly valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watchfinder & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Consultant», «Retail Sales Associate», «Luxury Watch Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Watchfinder & Co.

Watchfinder & Co. Sales Advisor

London, UK

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