Watchfinder & Co. Sales Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Mar 16, 2026
About Watchfinder & Co.
Watchfinder is a specialist retailer of certified pre-owned luxury watches with an international retail and online presence. As part of the Richemont group, the brand combines deep horological expertise with a digitally enabled retail model, offering career paths that blend product mastery, customer service excellence and e‑commerce integration.
Sales Advisor at Watchfinder & Co., London. Premium pre-owned watch retailer seeking ambitious sales professional for luxury boutique.
Role & Responsibilities
- Welcome guests into the boutique and introduce them to the company culture, clientele, and values
- Deliver exceptional one-on-one customer service and facilitate luxury watch sales within an intimate environment
- Manage appointments, process online enquiries, and chase leads through comprehensive sales administration
- Maintain knowledge of pre-owned watch brands and product information, demonstrating willingness to expand technical expertise
- Meet KPIs and sales targets through consistent, results-driven performance in a target-focused environment
- Ensure security procedures are strictly followed and maintain vigilance over product safety
- Build and maintain long-term client relationships through excellent interpersonal and communication skills
- Adapt communication style to meet diverse customer needs and negotiate sales outcomes effectively
Qualifications
- Proven experience working in a target-driven sales environment with demonstrated KPI achievement
- Strong clientele and relationship management skills with ability to maintain ongoing client contact
- Excellent communication and interpersonal skills with ability to adapt to different customer profiles
- Demonstrated problem-solving capability and attention to detail
- High level of organisation with ability to prioritise and manage multiple workstreams
- Team player mentality with commitment to collective success over personal gain
Skills
Experience
Previous retail or luxury sales experience is preferred; however, the employer welcomes passionate individuals without prior watch or product-specific knowledge who demonstrate genuine interest in the pre-owned watch market and a commitment to personal development.
Education
No specific educational qualifications are stated as required; however, candidates should demonstrate literacy, numeracy, and the intellectual capacity to absorb technical product information.
Workplace
The successful candidate will be located in London, England, UK.
Benefits
Private healthcare and dental, competitive pension scheme, holiday scheme with increasing annual leave, cycle to work scheme, employee assistance programme, income protection, and life assurance.
Culture
Watchfinder fosters a client‑first, expertise‑driven culture where product knowledge and integrity are paramount. Operating within the Richemont family, the brand values professional development, meticulous craftsmanship appreciation and a collaborative retail environment that supports both in‑store and digital excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watchfinder & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Specialist», «Watch Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.