Watchfinder & Co. Sales Advisor
- Seniority
- Entry-Level
- Posted
- Mar 16, 2026
About Watchfinder & Co.
Watchfinder is a specialist retailer of certified pre-owned luxury watches with an international retail and online presence. As part of the Richemont group, the brand combines deep horological expertise with a digitally enabled retail model, offering career paths that blend product mastery, customer service excellence and e‑commerce integration.
Watchfinder in London is hiring a Sales Advisor to deliver expert client service and drive luxury watch sales in a boutique setting.
Role & Responsibilities
- Deliver exceptional, personalised client service to high‑net‑worth and enthusiast customers, building long‑term relationships and clienteling databases.
- Achieve and exceed individual and store sales KPIs through consultative selling, targeted upselling and cross‑selling of watches and ancillary services.
- Maintain authoritative product knowledge across brands, movements and provenance, articulating features, condition and service history to clients.
- Manage point‑of‑sale transactions, returns and paperwork accurately while adhering to company policies on authentication and provenance.
- Support visual merchandising, stock rotation and inventory controls to present product assortments to luxury standards and safeguard high‑value merchandise.
- Coordinate with after‑sales and repairs teams to ensure seamless client experiences and follow up on service or authenticity enquiries.
Qualifications
- Proven retail experience in luxury goods, jewellery or watches; typically 1–3 years preferred.
- Demonstrable track record of meeting sales targets and delivering high standards of client service.
- Strong numerical literacy and experience handling high‑value transactions securely.
- Right to work in the UK and ability to work flexible hours including weekends and peak retail periods.
- Professional presentation, impeccable communication skills and a client‑centric disposition.
Skills
Experience
Typically 1–3 years of frontline retail experience in luxury goods, watches or jewellery is preferred. Candidates with demonstrable sales results and a background in high‑value transaction environments will be advantaged.
Education
Minimum secondary education (GCSEs or equivalent); further study in retail, hospitality or sales disciplines is advantageous but not mandatory.
Workplace
The successful candidate will be located in London, England, UK.
Culture
Watchfinder fosters a client‑first, expertise‑driven culture where product knowledge and integrity are paramount. Operating within the Richemont family, the brand values professional development, meticulous craftsmanship appreciation and a collaborative retail environment that supports both in‑store and digital excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watchfinder & Co., titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Watch Specialist», «Retail Sales Consultant», «Boutique Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.