- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Watches of Switzerland
Founded in 1924, Watches of Switzerland is a distinguished luxury watch retailer, connecting clients with some of the world’s most prestigious watchmaking houses. Through its showrooms in the United Kingdom and the United States, the brand combines specialist horological knowledge with attentive, personalised service. As an employer, it offers a professional setting where commercial acumen, product expertise and enduring client relationships are central to success. Careers span showroom sales, client service and corporate functions, bringing together individuals who appreciate craftsmanship and the art of luxury retail. Its heritage and international presence provide a distinctive context for careers in fine watchmaking retail.
The Sales Consultant delivers an exceptional client experience at the Watches of Switzerland Heathrow Terminal 5 showroom, building lasting relationships and finding solutions tailored to clients’ needs. The role contributes to personal and team targets while developing product expertise and sharing enthusiasm for luxury timepieces.
Role & Responsibilities
- Deliver an exceptional client experience in the showroom.
- Work towards personal and team targets and contribute to showroom success.
- Develop and continually update product knowledge and expertise, sharing enthusiasm for the products.
- Build lasting client relationships and identify solutions that meet clients’ individual needs.
- Represent the brand with confidence and knowledge.
Qualifications
- Positive, can-do attitude.
- Passion for exceptional customer service.
- Experience in a consultative retail environment.
- Motivation to reach and exceed targets.
- Eagerness to learn and develop retail and product knowledge.
- Flexible, collaborative team player willing to go the extra mile.
Skills
Workplace
This position is based in Hounslow, England, UK, within easy reach of London.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; discount scheme; enhanced maternity pay.
Culture
Watches of Switzerland’s workplace culture centres on horological expertise, attentive client service and the exacting standards of luxury watch retail. Its showroom environment combines commercial ambition with long-term relationship-building, placing product knowledge, teamwork and personalised service at the heart of the employee experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Client Advisor», «Retail Sales Associate», «Luxury Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.