- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
The Virtual Boutique Client Executive Specialist delivers virtual consultations through the company's websites, engaging clients and colleagues and providing exceptional client service. The role calls for luxury sales experience, a positive and flexible team approach, and motivation to exceed targets.
Role & Responsibilities
- Deliver exceptional virtual consultations to clients through the company's websites using a professional and positive approach.
- Engage with clients and colleagues across all areas of the business, drawing on communication and interpersonal skills and a passion for the business.
- Provide exceptional client service and contribute to the success of the Virtual Boutiques.
Qualifications
- Experience in a luxury sales environment.
- A positive, can-do attitude and a passion for delivering an exceptional client experience.
- Motivation to reach and exceed targets.
- Eagerness to learn and develop retail and product knowledge.
- Flexibility, teamwork and willingness to go the extra mile.
- Excellent communication and interpersonal skills.
Skills
Experience
Experience in a luxury sales environment.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday leave; free wellbeing tools; generous discount scheme; enhanced maternity pay.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Virtual Boutique Client Advisor», «Virtual Client Experience Specialist», «Virtual Sales Consultant», «Online Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.