- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
The Sales Professional focuses on clients’ needs, builds lasting relationships and delivers memorable service through product knowledge, storytelling and hospitality, with a passion for timepieces and/or jewelry. This permanent, full-time role supports showroom sales and client experience, including clienteling through the company CRM platform, merchandise presentation and repair intake and delivery.
Role & Responsibilities
- Present products confidently, using storytelling and technical details while creating a hospitable atmosphere.
- Build, maintain and develop a client base through the company CRM platform, focusing on relationship-building.
- Develop and maintain knowledge of the brands, collections and products carried in the showroom, as well as general industry knowledge.
- Maintain a professional attitude and conduct business with integrity.
- Comply with company guidelines, policies and procedures outlined in company publications.
- Assist team members and build effective working relationships with them.
- Refer clients to another team member when needed to best serve their needs.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience in accordance with showroom hospitality guidelines.
- Use required company systems, hardware and software independently to perform duties and responsibilities.
- Complete administrative duties and tasks that support the client experience.
- Receive and deliver client repairs when required.
- Perform other duties and responsibilities assigned by management.
- Stand for extended periods and lift packages or boxes as required.
- Maintain schedule flexibility and availability for showroom hours, including evenings and weekends.
Qualifications
- High school diploma.
- At least 1 year of retail sales experience.
- Excellent storytelling ability.
- Passion for timepieces and/or jewelry.
- Excellent client service and selling skills.
- Excellent interpersonal and verbal and written communication skills.
- Excellent organizational skills.
- Ability to work as part of a team.
- Ability to multitask in a fast-paced environment.
- Computer literacy, including MS Office.
Skills
Experience
1 year of retail sales experience
Education
High school diploma
Workplace
The role is situated in Murray, Utah, USA — conveniently close to Salt Lake City.
Explore jobs in the USA.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Consultant», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.