- Location
- Garden City New York USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 15, 2026
The Sales Professional prioritizes client needs, builds relationships and delivers hospitable, story-led product presentations at the Omega Boutique at Roosevelt Field. The permanent, full-time role includes clienteling through the company CRM platform, showroom merchandising, administrative support and repair intake and delivery.
Role & Responsibilities
- Prioritize clients’ needs by listening, anticipating requests, and taking personal responsibility for fulfilling them.
- Present products confidently, combining storytelling and technical detail while creating a hospitable atmosphere.
- Build, maintain, and develop a clientele through the company CRM platform, with a focus on relationship building.
- Develop and maintain knowledge of the brands, collections, and products carried in the showroom, as well as general industry knowledge.
- Maintain a professional attitude and conduct business with integrity.
- Comply with company guidelines, policies, and procedures as outlined in company publications.
- Assist team members and build effective working relationships.
- Refer clients to another team member when required to best serve their needs.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Independently use the company systems, hardware, and software required to perform duties and responsibilities.
- Complete administrative responsibilities and tasks that support the client experience.
- Receive and deliver client repairs when required.
- Perform other duties and responsibilities as assigned by management.
- Stand for extended periods and lift packages or boxes as required.
- Maintain schedule flexibility and availability to accommodate showroom hours, including evenings and weekends.
Qualifications
- High school diploma.
- One year of retail sales experience.
- Excellent storytelling ability.
- Passion for timepieces and/or jewelry.
- Excellent client service and selling skills.
- Excellent interpersonal and verbal and written communication skills.
- Excellent organizational skills.
- Ability to work as part of a team.
- Ability to multitask in a fast-paced environment.
- Computer literacy, including MS Office.
Skills
Experience
1 year of retail sales experience
Education
High school diploma
Workplace
This position is based in Garden City, New York, USA, within easy reach of New York.
Explore jobs in the USA.
Benefits
Benefits are mentioned alongside competitive compensation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Client Advisor», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.