- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 31, 2026
About Watches of Switzerland Group
Watches of Switzerland Group is a leading luxury watch and jewellery retailer, with a distinguished presence in the United Kingdom and the United States. Its portfolio includes Watches of Switzerland, Mappin & Webb, Goldsmiths and Mayors, bringing together specialist expertise and enduring relationships with prestigious watchmakers and jewellery houses. As an employer, the Group offers career paths across retail, client service, watch servicing, digital commerce and corporate functions. Its professional environment places emphasis on product knowledge, attentive service and long-term client relationships, appealing to individuals who combine commercial acumen with a genuine appreciation of craftsmanship and the exacting standards of luxury retail.
FOPE is recruiting a Sales Consultant for its Old Bond Street boutique in London. The role focuses on exceptional customer service, personal and team targets, and developing and sharing product expertise; the successful candidate will be employed directly by FOPE.
Role & Responsibilities
- Deliver exceptional customer service and ensure customers receive the boutique experience they expect.
- Work towards personal and team sales targets.
- Develop and continually update product knowledge and expertise.
- Share enthusiasm and knowledge about FOPE products.
Qualifications
- Positive, can-do attitude.
- Previous experience with jewellery.
- Passion for delivering exceptional customer service.
- Strong communication skills and a natural ability to initiate conversations.
- Eagerness to learn and build retail and product knowledge.
- Flexible team player, willing to go the extra mile.
- Additional language skills are beneficial.
Skills
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Benefits are mentioned alongside competitive compensation.
Culture
Watches of Switzerland Group combines a passion for fine watchmaking with the commercial energy of a luxury retail environment, where product expertise and attentive client service are central to employees’ work. Its multi-brand setting encourages continuous learning, collaboration across showroom and support teams, and the cultivation of lasting client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Jewellery Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.