- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $55,000–65,000/year
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
Analog:Shift seeks a Sales and eCommerce Specialist to manage digital sales channels, eCommerce operations, online order fulfillment, merchandising, campaign execution, and cross-functional coordination. The permanent, full-time role is based in New York and offers a salary of $55,000–$65,000 plus commission opportunity.
Role & Responsibilities
- Manage and update eCommerce selling platforms, ensuring accurate product listings, PDPs, pricing, imagery, and descriptions.
- Process and fulfill online orders, including picking, packing, and shipping, and provide timely updates and customer communication.
- Coordinate with Sales, Operations, and Creative teams to execute digital campaigns, upload featured content, and prepare product launches.
- Monitor and maintain duplicate listings to ensure streamlined, consistent online catalog management.
- Track and analyze sales performance, identifying trends, opportunities, and areas for optimization across platforms.
- Support customer inquiries and commercial leads with prompt, professional responses aligned with brand service standards.
- Coordinate cross-functional communication to align departments on online initiatives and product readiness.
- Assist with website maintenance, including homepage refreshes, promotional banners, and seasonal content updates.
- Anticipate challenges, identify solutions, and contribute to business planning and operational improvements.
- Uphold brand standards and professionalism in customer interactions and internal communications, reflecting Analog:Shift’s values and aesthetic.
- Undertake other duties and responsibilities as assigned by management.
- Travel for business when required.
Qualifications
- Strong background in eCommerce development, execution, and performance measurement.
- Operational background in business-plan planning, development, and execution.
- Direct experience coordinating campaigns on platforms such as Facebook Ads Manager and Google Ads.
- Advanced analytics capabilities, including advanced Excel skills, to support recommendations with data-driven findings.
- Knowledge of digital advertising formats, KPIs, and communication metrics.
- Strong interpersonal skills and the ability to communicate data and analytics effectively across multiple business departments.
- Strong problem-solving skills and the ability to translate analytical data into strategic ideas.
- Proficiency with the Shopify+ platform and its management.
- Experience with Klaviyo, CRM tools, and marketing to existing customers.
- Web merchandising experience.
- SAP front-end and back-end knowledge.
- Airtable experience.
- Strong written and oral communication skills.
Skills
Workplace
The successful candidate will be located in New York, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 55,000 to USD 65,000 per annum.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «eCommerce Sales Specialist», «Digital Commerce Specialist», «Online Sales Specialist», «eCommerce Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.