- Employment
- Full-Time
- Seniority
- Manager
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fine Watches & Horology
- Posted
- Oct 15, 2026
The Logistics and Ecommerce Operations Manager develops logistics and operational strategies supporting retail and ecommerce growth, overseeing logistics, fraud prevention, and carrier partnerships while leading teams and improving the customer experience across ecommerce storefronts. This is a permanent, full-time role based at the Sunrise corporate office, with flexibility for occasional activities outside standard business hours.
Role & Responsibilities
- Develop and execute logistics and operational strategies to support retail and ecommerce growth.
- Oversee logistics operations, fraud prevention, and carrier partnerships.
- Lead high-performing teams and drive operational excellence.
- Deliver a best-in-class customer experience across all ecommerce storefronts.
- Support business needs with flexibility, including occasional meetings or activities outside standard business hours when required.
Qualifications
- Experience in sales order management and fraud prevention.
- Proven ability to drive process improvements and operational efficiency.
- Strong analytical, problem-solving, organizational, and leadership skills.
- Experience with SAP, Shopify, and fraud protection platforms.
Skills
Experience
5+ years of experience in logistics and ecommerce.
Workplace
This position is based in Sunrise, Florida, USA, within easy reach of Miami.
Explore jobs in the USA.
Benefits
Medical, dental, life, and disability benefits; comprehensive ongoing training; career growth potential; staff purchase discounts.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Ecommerce Logistics Manager», «Logistics Operations Manager», «Ecommerce Operations Manager», «Logistics and Digital Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.