- Location
- New York City New York USA
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $125,000–135,000/year
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 14, 2026
The Roberto Coin Boutique Director plans and delivers the boutique business plan, leads a high-performing team, oversees operating costs and processes, and ensures an exceptional client experience. This is a permanent, full-time role requiring schedule flexibility for evenings and weekends; compensation is $125,000–$135,000 annually, plus bonus potential.
Role & Responsibilities
- Plan and execute the boutique business plan, setting clear objectives and performance expectations while managing costs and controls within budget.
- Lead and manage a high-performing team, engaging employees in delivering the required client experience and performance targets; coach individuals to develop their potential.
- Maintain, review, and improve operating processes and procedures to support a streamlined, client-oriented business.
- Stay informed about day-to-day and long-term business issues, develop solutions, and take an entrepreneurial approach while maintaining the boutique’s professional image.
- Connect different parts of the business through clear communication, anticipate future challenges and opportunities, and respond effectively.
- Maintain schedule flexibility and availability for showroom hours, including evenings and weekends.
Qualifications
- Considerable retail management experience, ideally in a luxury environment.
- Evidence of performance delivery against sales and processes.
- Jewelry product knowledge.
- Proven sales achievements.
- Ability to develop and implement business strategies and work to budgets.
- Ability to manage and deliver operating costs and identify efficiency improvements.
- Strong numerical ability and capacity to understand and analyze sales performance.
- Experience leading, mentoring, and coaching members of a high-performing boutique team.
- Proven management achievements.
- IT literacy.
- Evidence of CRM activity and networking.
- Ability to lift packages or boxes.
- Ability to stand for long periods.
Skills
Experience
Considerable retail management experience, ideally in a luxury environment.
Workplace
The successful candidate will be located in New York City, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 125,000 to USD 135,000 per annum.
Benefits
Medical, dental, life, and disability benefits; comprehensive ongoing training; career growth potential; generous staff purchase discounts; bonus potential.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Boutique General Manager», «Retail Boutique Director», «Luxury Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.