- Location
- Boca Raton Florida USA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
Watches of Switzerland Group seeks a part-time Administrative Associate supporting TAG Heuer/Omega boutiques in Boca Raton. The role supports clients and sales professionals with transactions, repairs, merchandise transfers, shipping, store administration, and daily operations.
Role & Responsibilities
- Assist clients with purchases, repairs, and service concerns in a friendly, professional manner.
- Assist sales professionals and the management team with concerns and special requests.
- Answer phones politely and assist clients with their requests.
- Take bank deposits to the banking facility.
- Process sales transactions in accordance with company policies.
- Perform opening and closing procedures.
- Prepare transfer requests accurately; ship and receive merchandise and file incoming and outgoing transfer packing slips.
- Coordinate with the corporate office on special requests, including drop shipments, RTVs, and store inventory reconciliation.
- Process and distribute repairs, prepare factory repairs for shipment via US Mail, and answer client questions about repair services.
- Ensure the store has necessary supplies and materials.
- Ensure purchased merchandise is properly packaged in its corresponding box, cleaned, stripped of price tags, and gift-wrapped when requested.
- Assist the sales floor by typing and requesting Retail Replacement Cost Certificates.
- Prepare packages for mailing and shipping.
- Participate in general store and office maintenance.
- Complete duties assigned by management.
Qualifications
- High school diploma.
- Good customer service and selling skills.
- Good verbal and written interpersonal and communication skills.
- Detail-oriented with good organizational skills.
- Teamwork skills.
- Ability to multitask in a fast-paced environment.
- Computer literacy, including MS Office.
- Able to stand for long periods.
- Flexible schedule and availability to accommodate store hours, including evenings and weekends.
Skills
Experience
1–3 years of administrative experience.
Education
High school diploma.
Workplace
The role is situated in Boca Raton, Florida, USA — conveniently close to Miami.
Explore jobs in the USA.
Benefits
Benefits are mentioned alongside competitive compensation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland Group, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Administrative Assistant», «Retail Administrative Associate», «Store Administrative Assistant», «Sales Support Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.