- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
About Watches of Switzerland
Founded in 1924, Watches of Switzerland is a distinguished luxury watch retailer, connecting clients with some of the world’s most prestigious watchmaking houses. Through its showrooms in the United Kingdom and the United States, the brand combines specialist horological knowledge with attentive, personalised service. As an employer, it offers a professional setting where commercial acumen, product expertise and enduring client relationships are central to success. Careers span showroom sales, client service and corporate functions, bringing together individuals who appreciate craftsmanship and the art of luxury retail. Its heritage and international presence provide a distinctive context for careers in fine watchmaking retail.
Watches of Switzerland seeks a Deputy Manager for its Broadgate showroom near Liverpool Street in London. The role supports the Showroom Manager in leading and developing the team, driving business development, building client relationships and delivering an exceptional luxury retail experience.
Role & Responsibilities
- Assist the Showroom Manager in leading, motivating and developing the team to deliver an exceptional client experience.
- Guide, mentor and develop a high-performing retail team.
- Drive business development and help move the business forward.
- Build lasting client relationships and identify solutions tailored to clients’ needs.
- Support recruitment, performance management and training.
- Promote the brand and share enthusiasm for its products.
Qualifications
- A proven track record in retail management, ideally in a luxury environment.
- Commercial awareness and an entrepreneurial approach.
- A people-, sales- and client-focused approach, with a commitment to delivering an exceptional client experience.
- Strong people skills and a passion for the products.
Skills
Experience
A proven track record in retail management, ideally in a luxury environment.
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Holiday Purchase Scheme; 24/7 Employee Assistance Programme; 24/7 Virtual GP service; Share Save Scheme; birthday off; free wellbeing tools; generous discount scheme; enhanced maternity pay.
Culture
Watches of Switzerland’s workplace culture centres on horological expertise, attentive client service and the exacting standards of luxury watch retail. Its showroom environment combines commercial ambition with long-term relationship-building, placing product knowledge, teamwork and personalised service at the heart of the employee experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Deputy Store Manager», «Assistant Retail Manager», «Retail Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.