- Employment
- Full-Time
- Seniority
- Entry-Level
- Industry
- Fine Watches & Horology
- Posted
- Oct 14, 2026
The Client Experience Host delivers a world-class client experience through engaging hospitality, maintains client experience stations, and supports Sales Consultants in the showroom and VIP room. The permanent, full-time role requires schedule flexibility, including evenings, nights, weekends, and holidays, and the ability to stand for extended periods.
Role & Responsibilities
- Deliver a world-class client experience through professional conduct and exceptional communication.
- Engage clients and facilitate unique, compelling experiences through creative research and outstanding hospitality.
- Keep all client experience stations well stocked and maintained.
- Assist Sales Consultants in the showroom and VIP room in delivering an exceptional client experience.
Qualifications
- Jewelry and watch product knowledge preferred.
- Hospitality experience strongly preferred.
- Exceptional communication and interpersonal skills.
- Ability to build excellent working relationships with clients.
- Basic selling skills and techniques.
- Experience working in a high-performing team.
- IT literacy.
- Flexibility and adaptability to change.
- Highest level of confidentiality.
- Professional approach at all times.
- Excellent organizational skills.
- Ability to multitask.
- Availability to work a flexible schedule, including evenings, nights, weekends, and holidays, to meet business needs.
- Ability to stand for extended periods.
Skills
Benefits
Medical, dental, life, and disability benefits; comprehensive ongoing training; career growth potential; generous staff purchase discounts.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Watches of Switzerland, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Associate», «Guest Experience Host», «Client Services Host», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.