- Location
- Serris Île-de-France France
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 10, 2026
About Vivienne Westwood
Vivienne Westwood is an independent British fashion house whose origins lie in the London boutique opened by Vivienne Westwood and Malcolm McLaren in 1971. Renowned for its formative influence on punk and its unconventional reinterpretation of historical dress, the house combines exacting craftsmanship with a spirit of rebellion. Its identity extends beyond fashion through outspoken engagement with environmental and social issues. As an employer, Vivienne Westwood offers career paths across design, product development, retail and corporate functions within a distinctive creative business. The brand appeals to professionals who value originality, cultural curiosity and the interplay between British heritage and provocative contemporary expression.
Vivienne Westwood is recruiting a full-time Sales Advisor for the future opening of its La Vallée Outlet store in Serris, near Paris. The role combines luxury customer service and sales with stock handling, visual merchandising, inventory accuracy, and store standards.
Role & Responsibilities
- Deliver exceptional customer service and create a luxury shopping experience.
- Build strong customer relationships and develop product knowledge across all categories.
- Achieve individual and store sales targets.
- Process sales transactions accurately through the POS system.
- Assist with stock deliveries, replenishment and transfers.
- Support visual merchandising standards and maintain a well-presented sales floor.
- Handle customer enquiries and resolve issues professionally, escalating them where appropriate.
- Support inventory accuracy through regular stock checks and annual stock takes.
- Maintain store cleanliness and housekeeping standards.
- Act as a brand ambassador for Vivienne Westwood.
- Follow company policies, procedures and loss prevention guidelines.
Qualifications
- Previous retail or customer service experience, preferably in fashion, luxury or premium retail.
- Strong communication and interpersonal skills.
- Passion for fashion and the Vivienne Westwood brand.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Sales-driven, with the ability to meet targets.
- Strong attention to detail and organizational skills.
- Basic computer literacy and experience using POS systems.
- Flexible and reliable team player.
- A driving licence is required.
Skills
Experience
Previous retail or customer service experience; fashion, luxury or premium retail experience preferred.
Workplace
The successful candidate will be located in Serris, Île-de-France, France, with easy access to Paris.
Explore jobs in Île-de-France or in France.
Benefits
Commission/bonus, uniform allowance, staff discounts, training, pension scheme, opportunities to develop new skills and progress in a career, and the opportunity to work for a company that cares about its people and the environment.
Culture
Vivienne Westwood’s workplace culture is shaped by the house’s rebellious British heritage, distinctive design language and commitment to environmental and social causes. Its creative environment places value on individuality and craft, bringing together people who see fashion as a means of cultural expression and positive change.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.