Versace Store Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 8, 2026
About Versace
Versace is an iconic Italian luxury fashion maison known for bold prints, opulent design and a strong presence across couture, ready-to-wear and accessories. As part of the Capri Holdings group, the brand operates a global network of flagship boutiques and wholesale partners and is recognised for its theatrical merchandising, high-touch client service and aspiration-driven retail environments.
Versace Singapore seeks Store Supervisor for Paragon boutique. Lead retail team, drive sales, and deliver luxury customer experiences.
Role & Responsibilities
- Support the Store Manager in overseeing team dynamics and fostering a positive, harmonious working environment conducive to business growth
- Develop customized training and action plans for employees based on individual needs to enhance performance and professional development
- Master product knowledge comprehensively and communicate it effectively to colleagues to ensure consistency and brand expertise across the store
- Establish clear personal and team goals, regularly evaluate performance metrics, and proactively manage expectations to achieve sales targets
- Assist in recruiting, onboarding, and developing talent to build a strong succession pipeline within the store
- Achieve personal sales objectives and contribute to overall store performance through proactive selling and relationship building
- Apply sophisticated sales techniques to address diverse customer needs and maximize revenue opportunities across all categories
- Develop and implement strategic plans to optimize sales performance and category profitability
- Support the Store Manager in preparing sales reports and providing analytical feedback on category and departmental performance
- Ensure superior customer service standards through consistent team oversight and embody the Versace brand experience
- Build enduring relationships with clientele, serve as a brand ambassador, and model exemplary customer engagement for the team
- Deliver personalized service to foster customer loyalty, brand affinity, and repeat patronage
- Handle customer concerns with professionalism, ensuring timely resolution and comprehensive follow-up
- Promote VIP membership programs and actively acquire customer contact information for relationship development
- Maintain long-term client relationships through personalized engagement to maximize lifetime sales opportunities
- Supervise sales staff in customer relationship management activities, providing guidance and coaching as required
- Assist in organizing and executing promotional activities and events within the store under Store Manager direction
- Effectively manage stock levels, backroom operations, and inventory procedures including goods receiving, transfers, stock audits, and arrangement
- Master operational procedures and execute delegated responsibilities independently to ensure seamless store operations
- Adhere strictly to all company policies, procedures, and compliance standards
- Maintain store presentation and visual merchandising standards according to company directives; participate in visual displays and setup
Qualifications
- Proven experience in luxury retail or high-end fashion retail supervision
- Demonstrated track record of achieving and exceeding sales targets
- Strong knowledge of CRM systems and customer relationship management best practices
- Ability to lead, develop, and inspire retail teams
- Exceptional customer service delivery capabilities and brand ambassadorial presence
- Proficiency in inventory management and operational procedures
- Understanding of visual merchandising principles and store presentation standards
Skills
Experience
Minimum 3–5 years of retail experience, with at least 2 years in a supervisory or assistant manager capacity within luxury fashion, high-end accessories, or premium retail. Experience managing team performance, developing staff, and driving sales growth in a boutique or flagship environment is essential.
Education
Secondary education required; tertiary qualification or professional retail management certification preferred (e.g., retail management diploma, IATA luxury retail training, or equivalent).
Workplace
The successful candidate will be located in Singapore, Central, Singapore.
Culture
Versace boutiques emphasise theatrical presentation, elevated client service and fast-paced, results-oriented retailing. The workplace rewards commercial ambition, polished client engagement and collaborative teamwork within a highly curated luxury environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Versace, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Retail Supervisor», «Sales Floor Supervisor», «Store Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.