Versace Store Manager

Location
Employment Full-Time
Seniority Manager
Posted ✦ Today
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Versace (Capri Holdings) is hiring a Store Manager for its Madrid Serrano boutique. Lead luxury retail operations and client experience in Madrid.

Overview

Versace is an iconic Italian luxury fashion house recognised for its bold aesthetic and artisanal craftsmanship. Operated under the Capri Holdings group, the brand combines runway heritage with an international retail footprint, delivering haute couture, ready-to-wear and accessories to a discerning global clientele.

Role & Responsibilities

  • Lead all store operations to deliver commercial targets, maximise profitability and uphold brand standards across sales, merchandising and customer experience.
  • Drive the sales agenda through coaching, performance management and development of the sales team to achieve KPIs and individual targets.
  • Develop and maintain strong client relationships via proactive clienteling, VIP service and events to grow retention and lifetime value.
  • Oversee inventory control, stock replenishment, visual merchandising and store presentation to ensure adherence to corporate guidelines.
  • Manage daily financial routines including cash handling, stock reconciliation, loss prevention and timely reporting to the regional office.
  • Recruit, onboard and mentor staff; create rotas, manage labour costs and ensure compliance with employment and health & safety regulations.
  • Collaborate with regional leadership on local marketing initiatives, product launches and store-level activations.

Qualifications

  • Proven track record of managing a luxury or premium retail store with demonstrable sales performance.
  • Strong leadership skills with experience recruiting, training and motivating multidisciplinary retail teams.
  • Commercial acumen with experience managing P&L drivers, stock controls and KPI-focused reporting.
  • Excellent customer service orientation and refined clienteling capabilities.
  • Availability to work a flexible schedule including weekends, evenings and peak retail periods.

Skills

Team leadership and people development Sales strategy and KPI management Clienteling and VIP relationship management Visual merchandising and store presentation Inventory management and stock control Loss prevention and cash handling Retail CRM and POS systems Microsoft Office (Excel, Outlook) and retail reporting

Experience

Several years of progressive retail experience with at least 2–4 years in a supervisory or managerial role within a luxury or premium fashion environment, demonstrating consistent achievement of sales targets and team development.

Education

Secondary education required; Bachelor's degree in Business, Retail Management, Fashion or related discipline preferred.

Workplace

The role is situated in Madrid, Madrid, Spain. There are currently 105 open positions in Madrid on Cerulean, with 7 added recently. Within Madrid, Cerulean currently features 114 open roles, including 9 recent additions. Across Spain, Cerulean lists 287 open roles — 17 of them newly added.

Culture

Versace retail environments prioritise elevated client service, meticulous attention to brand heritage and a high-performance sales culture. Teams operate in a collaborative, creative setting where design excellence and commercial discipline are equally valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.